Inkomoko Investment Operations Associate Jobs in Kenya

Inkomoko Investment Operations Associate Jobs in Kenya

About the Opportunity

The Investment Operations Associate at Inkomoko Kenya plays a crucial role in ensuring the smooth functioning of the lending process, supporting the lending team, and providing excellent customer service to borrowers. The following are some of the key responsibilities of an Investment Operations Associate at Inkomoko Kenya:

Responsibilities

Loan Processing & Client Servicing

Verify the loan applications and documentation

Ensure compliance with the lending policies and regulations

Prepare loan files for review by the lending team

Respond to & resolve customer inquiries,

Maintain positive relationships with borrowers

Data Entry & Record-keeping

Enter accurate data into loan management systems

Maintain loan records

Update borrower information

Organize and maintain loan documents

Ensure loan documents are filed correctly and can be accessed easily when needed

Maintain accurate and up-to-date records of loan applications, processing, and disbursement

Reporting & Compliance

Generate reports on loan applications, processing times, and other key performance metrics to assist in decision-making by the lending team

Ensure compliance with lending policies, regulations, and procedures

Communicate any issues to the lending team.

Process Improvement & Coordination

Identify areas for process improvement and advise the team

Recommend changes to improve the efficiency and effectiveness of the lending process

Coordinate with other departments within the organization to ensure the smooth functioning of the lending process

Minimum Qualifications

The investment officer will be a trusted partner of Inkomoko Capital clients, and basic qualifications Include:

A University degree in Finance or another related field

Must speak fluent English and Swahili. Knowledge of

other local languages is a plus

Experience in loan management, microfinance, capital leases, and access to finance for Micro and Small businesses is STRONGLY preferred.

Prior experience dealing with customers/debt in a lending environment

Prior experience in Loan management system software

Very strong attention to detail and good follow-through

Comfort with the civil court system, and previous experience in litigation preferred

Unrelenting perseverance, personal integrity, and critical thinking skills

At least 2 years of work experience in a relevant or applicable field

Must be able to legally work in Kenya.

What You'll Get

This role is inside a high-growth, mission-driven social enterprise. By joining, you’ll access:

Competitive salary, and potential KPI-based bonus

Incredible company culture, including deep investment in your learning and growth

Diverse colleagues and policies that show our commitment to equity and inclusion

Talented, passionate, and committed team colleagues across the region

Ability to make a significant social impact to your community

Generous health insurance, staff savings, parental leave, sabbatical, and more benefits.

How to Apply

For more information and job application details, see; Inkomoko Investment Operations Associate Jobs in Kenya

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