Influx Technical Support Engineer Jobs in Kenya

Influx provides customer service for brands and tech companies on demand, 24/7, every day of the year (including holidays). To achieve this, our operation includes agents and managers working around the globe. We also make good use of training, QA, data and insights.

We’re looking for detail-oriented and thoughtful people to join our tech team. You’ll be tasked with answering customer questions for a range of technical companies, and you’ll need to be able to think on your feet, communicate clearly and effectively, and empathize with customers who need solutions.

Duties

Diagnose and solve customer problem

Communicate effectively via email and chat in fluent English

Coordinate effectively with peers and your manager

Contribute to a high-performance and friendly workplace culture

What We’re Looking for

1 year of experience in a similar role

Excellent written and verbal English communication skills

Strong problem-solving skills

Demonstrated ability to code with PHP or MySQL

Experience with eCommerce site, or WordPress CMS

What we’re offering:

Join a high-growth startup, full of possibilities

Professional and motivated colleagues from around the globe

Fair and open culture

Work from home arrangement

Work with clients in the USA, EU and elsewhere

How to Apply

For more information and job application details, see; Influx Technical Support Engineer Jobs in Kenya

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