Incourage Underwriting Assistant Jobs in Kenya

Incourage Underwriting Assistant Jobs in Kenya



About the Underwriting Assistant role

As an Underwriting Assistant at Incourage, you will play a crucial role in supporting the underwriting team in assessing and processing insurance applications. This position requires a keen eye for detail, excellent organizational skills, and a strong understanding of underwriting principles.

The successful candidate will be required to start by ASAP.

Duties and Responsibilities

  • Handle the DMVIC platform to issue the motor insurance stickers immediately.

  • Handle Comprehensive, TPO and TOR requests within TAT everyday from Monday to Saturday.

  • Back up the client data correctly and ensure we receive correct KYC details.

  • Use internal communication channels according to Incourage guidelines and company policy.

  • Master how to use the internal CRM.

  • Fill all the information in respective CRM correctly and fully.

  • Preparing renewal notices and follow up till closure.

  • Collaborate with the accounting team on how customers pay to us and how to apply credit facilities when needed.

  • Conduct thorough and timely valuation follow-ups to ensure accurate and up-to-date information is obtained for underwriting assessments.

  • Navigate and utilize the internal dashboard system to process and submit approval applications efficiently.

  • Support the BD team so they can focus on bringing new customers to Incourage.

  • Carry out declarations to underwriters with the correct customer information on time.

  • Correspond with applicants via phone, email and in person to collect and analyze insurance information that facilitates the risk assessment process and provide underwriting support.

  • Screen renewals and refer problem accounts to Underwriters.

  • Compile data and analytics for reports that
    can advise insurance policy guidelines and whether coverage should be provided.

  • Serve as the liaison for underwriters and customers in order to track, manage, and prioritize insurance applications and other services.

  • Keeping records of all complaints and concerns from the clients and agents for follow up and action.

  • Any other duty that may be allocated by management from time to time.

    Note:

    This job description outlines primary responsibilities and reflects the proactive approach expected from team members. Additional duties may be assigned as required to meet organizational needs.

    Requirements for the role

  • Bachelor’s degree in Actuarial Science, Mathematics, Statistics, Business Administration or a related field.

  • Professional qualification in Insurance or demonstrate significant progress towards its attainment.

  • Relevant experience working in the insurance industry in a similar role.

  • Sound knowledge of insurance, regulatory requirements and processes.

  • Strong attention to detail to ensure the accurate collection of information and entry into databases.

  • Stellar communication and interpersonal skills.

  • Knowledge in Claims is an added advantage.

    How to Apply

    For more information and job application details, see; Incourage Underwriting Assistant Jobs in Kenya

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