IMPACT Initiatives REACH Deputy Country Coordinator Jobs in South Sudan

IMPACT Initiatives REACH Deputy Country Coordinator Jobs in South Sudan

Background on Impact and Reach

IMPACT Initiatives is a humanitarian NGO based in Geneva, Switzerland. The organisation manages several initiatives, including the REACH Initiative, AGORA, and PANDA. The IMPACT team comprises specialists in data collection, management and analysis, and GIS. IMPACT was launched at the initiative of ACTED, an international NGO whose headquarter is based in Paris and is present in thirty countries.

The two organisations have a strong complementarity relationship formalised in a global partnership, enabling IMPACT to benefit from ACTED’s operational support in its fields of intervention.

REACH, the largest of IMPACT’s initiatives in Iraq, was born in 2010 as a joint initiative of two International NGOs (IMPACT and ACTED) and the United Nations Operational Satellite Applications Programme (UNOSAT).

REACH’s purpose is to promote and facilitate the development of information products that enhance the humanitarian community’s decision making and planning capacity for emergency, reconstruction and development contexts.


Oversight of All REACH South Sudan Research Cycles (projects) and Team Management

  • Line manage all focal points of research units and teams (Research Managers and/or Senior Assessment staff);

  • Ensure that focal points of research units and teams are provided the program management training, support, and resources required to effectively and independently manage their research cycles. This includes:
    regular follow-up and check-ins to project plan and identify any challenges or bottlenecks;
    supporting in building and maintaining external relationships as relevant; supporting project focal points as line-managers in developing strong and healthy teams;

  • Oversee that research cycles and associated datasets are conducted in a timely manner, to IMPACT quality standards, within sensitivity standards, and disseminated to relevant stakeholders, in line with the REACH South Sudan country strategy and information needs of humanitarian actors;

  • Review REACH South Sudan information products in coordination, to ensure that products are of high quality, user-friendly, mitigating risk for the organization, and effectively inform target audiences, before being sent to IMPACT HQ for validation;
    Together with the Country Coordinator, ensure that all team members and hubs are kept up-to-date on key activities, plans, and achievements;

  • Together with the rest of the SMT, ensuring a good work environment and taking active steps to ensure staff welfare. This will include building strong professional relationship, having good visibility of issues in teams through regular check-ins, as well as maintaining a professional and supportive tone in the office.

    Grants Development and Management

  • Under the supervision of the Country Coordinator and with support from project focal points, support in the development of proposals;

  • Lead on donor reporting as part of coordination, including tracking of deadlines, delegation, and follow-up of tasks to project focal points, review, and writing of reports;

  • Maintain REACH South Sudan relationships with its existing donors through regular meetings to brief on project progress, key developments in the South Sudan context and coordination structure, findings from assessments, concerns with regards to information gaps, as well as development of new grants as needed;

  • Under the supervision of the Country Coordinator, support with the creation of a fundraising strategy through strengthened engagement with new donors and partners.

    Human Resource Management (recruitment and staff welfare)

  • Together with the Country Coordinator, identify needs for staff recruitment;

  • Drafting of ToRs together with the SMT, liaison with HR at
    IMPACT Headquarters, conducting interviews, or supporting focal points to conduct strong interviews;

  • Together with the Country Coordinator, ensure that appraisals, contract renewals, and recruitments is done in timely manner to minimize gaps on the team;

  • Conduct regular check-ins with focal points of research units and teams, as well as with those managed by project focal points, to identify skills and interests on the team, as well as issues influencing team welfare;

  • Together with the Country Coordinator, maintain team morale, a strong team spirit, and monitor staff welfare.

    External Engagement (Donor Engagement, External Representation, Advocacy, Partnership Development and Maintenance)

  • Under the supervision of the Country Coordinator, ensure that REACH South Sudan maintains its strong relationships and position as a key information actor in the South Sudan response through regular engagement with representatives within the South Sudan coordination structure, key NGO forums, and other IM actors;

  • Together with the Country Coordinator and project focal points when relevant, identify, develop and maintain partnerships with relevant actors, such as other donors, OCHA, and representatives of relevant NGO forums;

  • Support the Country Coordinator in REACH South Sudan advocacy work; largely revolving around raising awareness of key findings with regards to the humanitarian situation in South Sudan and situating these within wider conversations in the South Sudan response, in order to ensure that key findings are heard and used to inform response strategies and implementation, and that the response is based on reliable information;

  • Represent REACH and present findings at relevant key platforms/meetings.


  • Excellent academic qualifications, including a Master degree in relevant discipline;

  • At least 5 years of relevant working experience in humanitarian, development or related settings, including at least 2 years in a program management role and at least 3 years in research;

  • Excellent analytical skills, with demonstrable experience in qualitative and quantitative research;

  • In-depth understanding of processes involved in conducting assessments;

  • Excellent team management, coordination, organizational and planning skills, including ability to manage large workloads, oversee multiple teams and effectively meet deadlines, through an excellent ability to multi-task and prioritize;

  • Experience with external engagement (donors, partners and other key stakeholders);

  • Familiarity with the humanitarian coordination system;

  • Ability to handle sensitive topics with confidentiality and professionalism;

  • Excellent communication and drafting skills required for effective reporting;

  • Demonstrable ability to work under pressure and meet competing deadlines;

  • Solution-oriented, flexible, and open-minded, including ability to operate in a cross-cultural environment;

  • Good understanding of the South Sudanese context - past experience in the region is desirable;

  • Fluency in English;

  • A sense of curiosity, the drive to improve the humanitarian sector, and ability to see the big picture;

  • A good sense of humour about bugs and bucket showers.

    How to Apply

    For more information and job application details, see; IMPACT Initiatives REACH Deputy Country Coordinator Jobs in South Sudan

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