IMPACT Initiatives Deputy Country Coordinator Jobs in South Sudan

IMPACT Initiatives Deputy Country Coordinator Jobs in South Sudan

Position profile

REACH is currently recruiting for a Deputy Country Coordinator to, under the supervision of the REACH South Sudan Country Representative, oversee the programme management of REACH South Sudan.

The role will involve oversight of all REACH South Sudan Research Cycles, line management of all Research Managers, liaison with and reporting to donors, Human Resource management (recruitment and staff welfare), external engagement (external representation, partnership development, and maintenance), strategy development, through contextual understanding both of the crisis and the coordination structure, as well as striving for team cohesion.

This person will be a key member of the REACH South Sudan Senior Management Team (SMT) and will as such be working alongside the REACH Operations Support Manager. The position will also at times serve as the Acting Country Representative in the absence of the CR. The position will be based in Juba with regular travel to REACH South Sudan bases.


Programmes Oversight and Quality Control

  • Provide high-level line-management to RM’s (hereafter RMs), including effective delegation of day-to-day tasks to RMs, and ensuring all team members are fully aware of their job description, duties and responsibilities;

  • In coordination with the Country Representative, oversee that all Research Cycles and associated datasets are conducted in a timely manner, to IMPACT quality standards, and disseminated to relevant stakeholders, in line with the REACH South Sudan strategy and information needs of humanitarian actors;

  • Monitor the progress and delays of all Research Cycles across each units and ensure that delays or identified challenges for specific assessments are reported in writing and orally in a timely manner.

  • Ensuring that RMs are provided the programme management training, support, and resources required to effectively and independently manage their Research Cycles. This includes: regular follow-up and check-ins to project plan and identify any challenges or bottlenecks; supporting in building and maintaining external relationships as relevant; empowering RMs to take personal responsibility for RCs, and proactively identifying areas where they lack the capacity to work independently. Resolve these issues by developing training plans, and supporting RMs in capacity building junior staff; supporting project focal points as line-managers in developing strong and healthy teams, and maintaining staff welfare.

  • Review information products, to ensure that products are of high quality and effectively inform target audiences.

  • Over the Emergency Response Mechanism across units and Research Cycles to ensure accurate and efficient tracking of areas of highest need, rapid assessments in those locations and effective advocacy to ensure response scale up by external actors where necessary

  • Together with the Country Representative, ensure that all team members and hubs are kept up-to-date on key activities, plans, and achievements;

    Training and staff capacity development

    • Support technical and assessment focal points in developing the capacity of staff, for example by proactively organising trainings and development sessions;

    • Autonomously identify talent, capacity gaps, and staff who would benefit from specific trainings, particularly amongst national staff, including the Operations Team.

    Grants development, management, and oversight

  • Under the supervision of the Country Representative and with support from the Project and Funding Officer, Research Managers, Specialist(s) and project focal points, contribute to the development of new projects, including identifying funding opportunities, drafting proposals, and conducting initial discussions with donors/partners

  • Together with the Country Representative, and with support from the Project and Funding Officer, develop REACH South Sudan’s project development strategy, including exploring partnerships with new donors, mapping potential donors, and conducting prospect research.

  • Support the Country Representative and Project and Funding Officer in tracking donor requirements and deadlines, via
    delegation and follow-up of tasks to focal points, review, and in some cases drafting of reports;

  • Lead on building systems to externalise institutional knowledge, to ensure lessons-learned are not lost with staff turnover.

    Human Resource Management (recruitment and staff welfare)

  • Together with the Country Representative, identify needs for staff recruitment, including capacity or skills gaps within the units.

  • Drafting of ToRs together with the SMT, liaison with HR at IMPACT Headquarters, conducting interviews, or supporting Research Managers to conduct strong interviews.

  • Together with the Country Representative, ensure that appraisals, contract renewals, and recruitments are done in timely manner to minimise gaps on the team.

  • Together with the Country Representative, maintain team morale, a strong team spirit, and monitor staff welfare, as well as help ensure team cohesion between Juba, field bases, and within and across units.

    External engagement (donor engagement, external representation, advocacy, partnership development and maintenance)

  • Under the supervision of the Country Representative, ensure that REACH South Sudan maintains its strong relationships and position as a key information actor in the response through regular engagement with representatives within the humanitarian coordination structure, UN agencies, key NGO forums, and other IM actors.

  • Together with the Country Representative and project focal points when relevant, identify, develop and maintain partnerships with relevant actors, such as other IM actors, clusters/working groups, NGOs, and representatives of relevant NGO forums.

  • Support the Country Representative in REACH South Sudan advocacy work; largely revolving around raising awareness of key findings with regards to the humanitarian situation in South Sudan and situating these within wider conversations in the response, in order to ensure that key findings are heard and used to inform response strategies and implementation, and that the response is based on reliable information.

  • Represent REACH and present findings at relevant key platforms/meetings.


  • Excellent academic qualifications, including a Master’s degree in relevant discipline required;

  • At least 4 years of relevant working experience in humanitarian, development or related settings, including at least 2 years in a programme management role;

  • Excellent team management, coordination, organisational and planning skills required, including ability to manage large workloads, oversee multiple teams and effectively meet deadlines, through an excellent ability to multi-task and prioritise;

  • Experience with external engagement (donors, partners and other key stakeholders) required;

  • Familiarity with the humanitarian coordination system required;

  • Understanding of processes involved in conducting assessments required;

  • Excellent communication and drafting skills required for effective reporting;

  • Excellent analytical skills required;

  • Experience managing multiple budgets an asset;

  • Ability to work independently and manage people remotely required;

  • Demonstrable ability to work under pressure and meet competing deadlines required;

  • Solution-oriented, flexible, and open-minded, including ability to operate in a cross-cultural environment required;

  • Good understanding of the South Sudanese context - past experience in the region is desirable;

  • Fluency in English required;

  • Ability to operate Microsoft Word and Excel required;

  • A sense of curiosity, the drive to improve the humanitarian sector, and ability to see the big picture

    How to Apply

    For more information and job application details, see; IMPACT Initiatives Deputy Country Coordinator Jobs in South Sudan

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