Ilara Health Credit & Collections Analyst Jobs in Kenya

Ilara Health Credit & Collections Analyst Jobs in Kenya

About Ilara Health

Ilara Health is building a tech-enabled primary care model for Africa by leveraging on existing, hyper-fragmented care infrastructure. We partner with high potential healthcare entrepreneurs running the 200,000+ primary care centers that deliver care to hundreds of millions of patients across the continent each year, and equip them with the physical and digital tools they need to provide better healthcare.

Our technology platform supports our clinician partners in delivering better care to their patients as well as streamlining their clinic operations. Founded in 2019, we have partnered with over 1,300 independent clinics across Kenya providing a direct pathway to over 3 million patients yearly.

The Role

We are seeking a highly motivated and experienced Credit & Collections Analyst to join Ilara Health. The successful candidate will be responsible for managing and leading the Know Your Customer (KYC) process, ensuring compliance with all applicable regulations.

The ideal candidate will have excellent communication skills, a strong attention to detail, and the ability to work in a fast-paced environment.

Responsibilities:

Review and process credit applications for new customers, including checking credit references and verifying financial information

Lead and manage the KYC process to ensure efficient and effective execution of the KYC process

Conduct thorough KYC checks on all new customers, including reviewing identification documents and performing due diligence checks

Analyze and report on KYC trends and issues to the Credit and Collections Manager

Work closely with the commercial team to resolve credit-related issues and provide guidance on credit policies

Liaison with the third party debt collectors by providing them with the necessary information/documents to

expedite debt recovery.

Analyze customer payment trends and provide regular reports on accounts receivable

Monitor collections by all parties periodically and communicate the same

Develop and maintain strong relationships with customers and internal stakeholders

Generating calling logs for the collections teams and circulating them on time

Supporting the calling agents by providing all necessary information required to make calls, monitor call conversions and escalating call outcomes etc

Supporting all CRB related activities such as generating lists for CRB, issuing CRB notices, monitoring payments from listed customers, delisting & listing customers

Recommend and implement process improvements to enhance the credit and collections function

Any other duties assigned by the Credit and Collections Manager

Requirements:

Bachelor's degree in business, finance, or a related field

At least 2-3 years of experience in KYC compliance or a related field

In-depth knowledge of KYC regulations and requirements

Who You Are

Excellent communication and interpersonal skills

Strong attention to detail and ability to manage multiple tasks simultaneously

Experience with customer onboarding processes is a plus

Ability to work effectively in a fast-paced, team-oriented environment

How to Apply

For more information and job application details, see; Ilara Health Credit & Collections Analyst Jobs in Kenya

Find jobs in Kenya. Jobs - Kenya jobs. Search our career portal & find the latest Kenyan job positions, career opportunities & jobs in Kenya.

Jobs in Kenya - banking jobs, IT jobs, accounting jobs, NGO jobs, business administration, ICT, UN jobs, procurement jobs, education jobs, hospital jobs, human resources jobs, engineering, teaching jobs, and other careers in Kenya.

Find your dream job from 1000s of vacancies in Kenya posted and updated daily - click here!