Ikeja Electricity Distribution Company Non Maximum Demand Revenue Supervisor Jobs in Nigeria

Ikeja Electricity Distribution Company Non Maximum Demand Revenue Supervisor Jobs in Nigeria


Role Purpose

  • Responsible for setting up, monitoring and managing the NMD meters database analysis and reporting with a view to maintain an accurate database.

    Responsibilities

  • Identify, analyze and interpret trends on Prepaid Meter Management Systems.

  • Carry out audit on customers’ data to optimize quality of PPM database.

  • Manage PPM accounts’ related issues in liaison with support units to facilitate deliverables and resolution.

  • Reconcile approved PPM accounts on vending platform from data acquired from internal sources

  • Analyze and implement arrears during and after migration of accounts on the prepaid platform

  • Identify account reconciliation exceptions through vending platforms and flag to relevant desk for resolution.

  • Prepare and document process structure to serve as guide to task execution

  • Identify anomalies in vending related issues and take measures to resolve them

  • Identify and resolve token errors

  • Effective and efficient management of energy adjustment and transfer process

  • Responsible for collating and preparing statistical reports on operational activities on weekly basis

  • Co-ordinate the timely resolution of escalated PPM account issues from support units(customer care / NMD metering etc)

  • Ensure that turnaround time is met on AMI related issues escalated from the Business unit.

  • Ensuring data quality compliance for migration to the platform

  • Provide leadership and supervision for the Metering officers

  • Comply with Quality Management System / Operational Health & System requirements including objectives and applicable regulations relating to assigned jobs

  • Assist in Carry out any other duties
    as requested by the Unit Head and Head of Department

    Minimum Qualifications

  • Bachelor's Degree in Accounting, Finance, Economics or any relevant course

  • At least 4 years relevant experience

    Technical Competencies:

  • Strong data analysis skills

  • Basic computer proficiency (MS Excel, Word, Outlook)

  • Skills in collaboration and team work

  • Creative / Innovative approach

    Behavioral Competencies:

  • Data Analytics.

  • Good planning and organizational skills.

  • Attention to details

  • Good communication skills and the ability to communicate

  • Good interpersonal skills

    How to Apply

  • For more information and job application details, see; Ikeja Electricity Distribution Company Non Maximum Demand Revenue Supervisor Jobs in Nigeria


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