Idmibok International IT Assistant Jobs in Nigeria

Idmibok International IT Assistant Jobs in Nigeria

General Summary

  • The IT Assistant will support the IT/Innovations Officer in all IT related issues and provide basic support on Information systems and hardware configurations.

    Principal Duties and Responsibilities

  • Support and maintain in-house computer systems, desktops, and peripherals, this includes installing, configuring, testing, monitoring, diagnosing, repairing, maintaining, and upgrading all hardware and equipment while ensuring optimal workstation performance.

  • Support in installing and configuring cloud servers such as Azure, Office 365 and other network resources for the office and the respective users.

  • Assist in developing long-term strategies and capacity planning for meeting future computer hardware needs.

  • Develop minimum security baseline configuration such as anti-malware; data loss prevention solutions; and systems security settings for workstations/laptops.

  • Installation of all user’s relevant applications on the respective user’s computers.

  • Collaborate with the Procurement Team to see that all requested equipment/services are delivered with the right specifications.

  • Code/label of all procured IT equipment in close collaboration with the admin department.

  • Recommend, schedule, and perform PC, hardware and peripheral equipment improvements, upgrades, and repairs.

  • Liaise with, and provide training and support to, end users and staff on computer operation and other issues.

  • Perform on-site analysis, diagnosis, and resolution of complex PC problems for a variety of end-users, and recommend and implement corrective hardware solutions, including off-site repair as needed.

  • Develop and maintain an inventory of all peripheral equipment.

  • Monitor and test PC performance and provide PC performance statistics and reports.

  • Support in carrying out proactive maintenance on all IT equipment in offices and ensure they are in good working condition.

  • Work with end-users to identify and deliver required PC service levels.

  • Accurately document instances of hardware failure, repair, installation, and removal.

  • Support in the day-to-day user support and all requested supports are rendered within a reasonable time frame for users of the office.

  • Support development and implementation of new hardware installations.

  • Support the IT/ Innovations officer to install and configure new networks on employees’ systems.

  • This job description is not intended to be all-inclusive, and the employee will also perform other related tasks as required and be responsible for reporting and communicating of progress and achievement of the specific assigned task.


  • Bachelor’s
    degree in Computer Engineering, Computer Science, Telecommunications Engineering, Electrical Engineering, or related fields.

  • Professional certificate(s) and/or training in the IT-related fields.

  • Minimum of 2 years of work experience in similar responsibilities is required.

  • Hands-on hardware troubleshooting experience.

  • Excellent technical knowledge of Cloud servers- such as Azure, Office 365, etc.

  • Excellent technical knowledge of systems security policy and compliance.

  • Extensive equipment support experience with PCs.

  • Must be proactive and strategic in approach to work.

  • Excellent attention to detail, highly organized, rigorous, self-motivated, a strong sense of responsibility, and ability to work independently.

  • Strong verbal, written and communication skills; approachable, diplomatic, able to maintain confidentiality; able to work effectively in diverse, cross-cultural teams in a complex, multi-site work environment.

  • Working technical knowledge of current network protocols, operating systems, and standards.

  • Effective interpersonal skills and relationship-building skills.

  • Analytical and problem-solving abilities.

  • Ability to effectively prioritize and execute tasks in a high-pressure environment.

  • Ability to work in a team-oriented, collaborative environment.

  • Fluency in English required.

    How to apply

  • Interested and qualified candidates should send their CV and Cover Letter to:

  • with "IT Assistant, Abuja" as the subject of the email.

  • Note: Only Nigerian nationals or people with a Nigerian work permit can apply, as sponsorship will not be offered for this position.

  • Qualified female candidates are strongly encouraged to apply.

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