IDinsight Director of Global People Operations Jobs in Kenya
About the Role
Lead IDinsight’s Global People Operations function during a period of significant organizational growth (35–50% growth projected over the next 12–18 months).
Lead a global team of more than 12 professionals and drive initiatives focused on talent acquisition, retention, people development, culture and organizational effectiveness.
Serve as a strategic advisor to the Chief Financial and Operations Officer (CFOO) on workforce planning, people strategy and organizational design.
Responsible for making IDinsight a leading workplace within the global development sector.
Key Responsibilities
Strategy and Organizational Leadership
Co-develop and implement IDinsight's global People Strategy alongside senior leadership.
Support organizational design and change management initiatives that enable growth and high performance.
Lead one to two major organizational transformation initiatives each year, such as performance system redesign, compensation strategy improvements or leadership development frameworks.
Build and maintain collaborative relationships across regions, departments and leadership teams.
Advise leadership on workforce planning, organizational structure and strategic people decisions.
Team Leadership
Lead and develop the Global People Operations team across multiple regions.
Manage team performance, workload distribution, professional development and career growth.
Ensure operational excellence while scaling talent acquisition, development and retention efforts to support organizational growth.
Culture
Maintain and strengthen IDinsight's values and culture through policies, systems and recognition programs.
Protect and reinforce the organization's non-hierarchical, innovative, ambitious and entrepreneurial culture as it scales.
People Development
Own and continuously improve compensation and benefits philosophy.
Benchmark compensation and benefits to remain competitive within the development sector.
Monitor retention and attrition trends and implement targeted solutions.
Identify organizational skill gaps and develop Learning & Development (L&D) programs.
Develop manager training and leadership development initiatives.
Serve as a trusted advisor to senior leaders and support leadership growth through coaching programs.
People Enablement
Lead recruitment strategy and talent pipeline development across all countries of operation.
Directly support senior-level and leadership hiring.
Own employer branding and candidate experience initiatives.
Improve recruitment efficiency while maintaining high hiring standards.
Ensure timely and accurate payroll administration across all operating countries.
Business Operations
Ensure compliance with labor laws and employment regulations across multiple countries.
Manage people policies relating to leave, parental benefits, expenses and employment standards.
Lead modernization of employee benefits and policy frameworks.
Manage HR systems including BambooHR, Airtable, Ashby and other people operations platforms.
Utilize workforce data to inform strategic decision-making and reporting.
Manage workplace safety, risk mitigation, data privacy and duty-of-care responsibilities across more than 20 countries.
AI and Innovation
Lead
adoption of AI-first practices within the People Operations function.
Integrate AI tools into recruitment, onboarding, policy development, analysis and employee support processes.
Promote AI fluency throughout the People Operations team.
Identify opportunities where AI can improve efficiency and effectiveness across people-related functions.
Required Qualifications
Minimum twelve (12) years of experience in a people-focused leadership role.
Demonstrated success building or significantly improving people systems, policies and programs.
Experience leading managers across multiple countries or regions within dynamic, fast-paced environments.
Strong alignment with IDinsight’s values, including innovation, collaboration, low ego and non-hierarchical leadership.
Willingness to operate in a hands-on leadership role within a lean organization.
Ability to analyze workforce data and translate insights into strategic recommendations.
Strong judgment in managing complex people and policy decisions across diverse legal and cultural environments.
Experience using HR technology platforms such as BambooHR, Airtable, Ashby, Lattice or similar systems.
Excellent written and verbal communication skills.
Strong proficiency in Microsoft Office, Google Workspace and related productivity tools.
Deep practical experience using AI tools such as ChatGPT, Claude or similar platforms for analysis, drafting, research and decision support.
Passion for improving lives through evidence-based development and policy impact.
Preferred Qualifications
Experience working within fast-growing nonprofits, social enterprises or mission-driven organizations.
Personal or professional experience in one or more IDinsight countries of operation.
Interest in organizational design, behavioral economics and management best practices.
Professional Development
Extensive mentorship from organizational leaders.
Access to professional development plans and stretch assignments.
Continuous feedback culture supporting career advancement.
Annual professional development stipend.
Additional Information
Start Date: January 1, 2027 (earlier availability preferred).
Commitment: Minimum two-year commitment preferred.
Benefits: Comprehensive international health insurance (including mental health coverage), paid leave, parental leave, relocation support, travel stipend, technology and work-from-home support, and professional development funding.
Compensation is competitive within the global development sector and commensurate with experience and qualifications.
How to apply
For more information and job application details, see; IDinsight Director of Global People Operations Jobs in Kenya
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