ICT Authority Assistant ICT officers Jobs in Kenya

ICT Authority Assistant ICT officers Jobs in Kenya


The main purpose of the Job will be

  • To provide technical support to national initiatives at county level.

  • The work involves a combination of onsite and remote support provision as well as back end technical support for infrastructure and systems.

  • It will involve liaising with stakeholders and users at county and lower levels

    Duties and responsibilities will entail

  • Provide onsite and back office technical support to government offices in counties including schools

  • Champion successful implementation of ICT programmes/projects at county level

  • Secure and maintain infrastructure and systems in counties in line with national guidelines and standards

  • Identify and develop necessary solutions to enhance deployment of national programmes/projects in counties such as the Digital Literacy Programme (DLP), National Optical Fibre Backbone Infrastructure (NOFBI), County Connectivity Project (CCP), Integrated Financial Management Information System(IFMIS) amongst others

  • Identify, monitor and record frequently occurring problems and liaise with the users, project teams and contractors for their resolution

  • Provide help desk support and training to users from government offices/schools

  • Assist in the management of SLAs for contractors for national ICT projects being implemented at county level

  • Liaise regularly with users and school administrators to ensure successful implementation of critical projects and make recommendations

  • Monitor, evaluate and submit regular reports on county benchmarks on e-Government services against national and international standards

  • Liaise frequently with the National Support centre and report prompt issues which might hinder the success of the programmes

    Job Specification

  • At least an upper 2nd degree in any of the following fields: Bachelor degree Computer Science/ Information Communication Technology or in Electronics/Electrical Engineering from a recognized institution

  • Must have graduated within the last three(3) years

  • One year internship or working experience in IT environment preferably in government. The experience involved trouble shooting IT problems , software development and network support

  • Knowledge of Computer Hardware, Software and Networking is desirable

  • Excellent interpersonal skills

  • Report writing and documentation skills

  • Proven analytical and problem-solving abilities

  • Ability to effectively prioritize tasks in a high-pressure environment

  • Experience working in a team-oriented, collaborative environment

  • Meets the provision of Chapter Six of the Constitution

    How to Apply

    For more information and job application details, see; ICT Authority Assistant ICT officers Jobs in Kenya

    Find jobs in Kenya. Jobs - Kenya jobs. Search our career portal & find the latest Kenyan job positions, career opportunities & jobs in Kenya.

    Jobs in Kenya - banking jobs, IT jobs, accounting jobs, NGO jobs, business administration, ICT, UN jobs, procurement jobs, education jobs, hospital jobs, human resources jobs, engineering, teaching jobs, and other careers in Kenya.

    Find your dream job from 1000s of vacancies in Kenya posted and updated daily - click here!

  • Click here to post comments

    Join in and write your own page! It's easy to do. How? Simply click here to return to NGO Jobs in Africa.

    Scholarship 2021/22

    Current Scholarships 2021/2022 - Fully Funded

    Full Undergraduate Scholarships 2021/2022

    Fully Funded Masters Scholarships 2020/21

    PhD Scholarships for International Students - Fully Funded!


    Funding Opportunities for Journalists 2021/2022


    Funding for NGOs 2021/2022


    Funding for Artists 2021/2022


    Funding for Entrepreneurs 2021/2022