ICS Outsourcing Nigeria Limited Relationship Manager - HNI Jobs

ICS Outsourcing Nigeria Limited Relationship Manager - HNI Jobs

Principal Duties and Responsibilities

li> Source and participate in the acquisition of new clients to increase the teams’ market share of the client.

  • Solicit, develop, generate and manage full-service relationships with clients.

  • Maintain client database, keeping current client plans up-to-date and engaging new clients on an ongoing basis.

    Provide expertise and professional investment advice using the best services and products available to ensure clients financial and non-financial goals are met.

  • Provide clients with a high level of individualized customer service consistent with their service needs and expectations.

  • Track client’s investments and give proactive suggestions to enhance the portfolio performance on a regular basis.

  • Continuous analysis of the competitive environment and identify/ monitor the product/service needs of the customer segment.

  • Keep abreast of new regulations or policies that may affect various investment decisions/strategies of clients.

  • Inform clients of new financial products and services and changes to legislation regarding their savings and investments.

  • Acquire a strong knowledge of financial markets, relevant legal, tax and regulatory issues as well as asset allocation models.

  • Develop products in line with the needs of clients.

  • Ensure that weekly and monthly activity status and performance reports for the unit are prepared for the attention of the Head of Department.

  • Ensure proper KYC procedures are in place and strictly adhered to.

  • Reactivation of dormant account

  • Promote sales through frequent client meetings and discussions covering new products, market and industry developments.

  • Develop strategic sales plan in coordination with other colleagues as appropriate

  • Comply with all Bank’s compliance requirements including KYC.

    Minimum Qualifications

  • First Degree or its equivalent.

  • Relevant professional qualifications
    A relevant master’s degree/ MBA is an added advantage.

  • Minimum of 6 - 8 years cognate experience.
  • Experience should typically be
    in credit/marketing, relationship management, treasury sales, private banking and funds management functions in the banking sector.

    Competency and Skill Requirements:

  • Good understanding of treasury and private banking products/services.

  • Ability to generate income, grow customer base and manage strategic relationships with clients/ customers.

  • Strong marketing, relationship management and networking skills.

  • Strong client focus.

  • Strong communication and presentation skills.

  • High sense of responsibility, accountability and dependability.

  • Proven experience in building strong internal and external client relationships

  • Excellent selling and negotiation skills

  • Proven track record in customer development and retention

  • Excellent organizational skills

  • Ability to work with all levels of senior management

  • Ability to generate ideas and drive the development of new business

  • Excellent strategic planning skills

  • Possess the ability to mobilize internal networks and resources.

    How to Apply

  • Interested and qualified candidates should send their CV to:

  • nnesirosan@icsoutsourcing.com using "Dispatch Rider" as the subject of the e-mail.

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