ICEA Lion Group Pension Support Assistant Jobs in Kenya

Job Summary

  • The Pension Support Assistant is responsible for ensuring proper and accurate deposit administration to maximize long-term revenue opportunities while strengthening client loyalty.

    Roles and Responsibilities

  • Manage contributions by receiving Defined Contribution (DA) contributions, ensuring timely booking, receipting and allocation, tracing unidentified credits, and tracking unpaid contributions.

  • Maintain accurate and well-organized member records and documentation.

  • Conduct continuous data clean-up exercises for legacy schemes and update member and beneficiary information.

  • Support client onboarding by creating new members in ILMS, Partner Portal and self-service portal platforms.

  • Process scheme fund expenses.

  • Ensure full compliance for DA and Umbrella schemes by facilitating timely payment and filing of installment taxes, Retirement Benefits Authority (RBA) levies and withholding taxes.

  • Identify gaps, inefficiencies and new requirements within operational systems and processes.

    Academic and Professional Qualifications

  • Bachelor’s Degree in any field from a reputable university.

    Experience

  • At least three (3) months of post-qualification experience.

    Core Technical Competencies Required for the Role

  • Strong communication and presentation skills.

  • Strong analytical and fact-based decision-making skills.

  • Self-driven, highly organized and able to work effectively with people at all levels of the organization.

  • Strategic thinking and problem-solving skills.

  • Strong customer relationship management skills for both internal and external customers.

    How to apply

    For more information and job application details, see; ICEA Lion Group Pension Support Assistant Jobs in Kenya

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