Ibis Styles Housekeeping and Laundry Supervisor Jobs in Kenya

Ibis Styles Housekeeping and Laundry Supervisor Jobs in Kenya



We are looking for a dynamic, forward-thinking and pro-active Housekeeping and Laundry Supervisor responsible for both strategic and operational requirement of the function. This is a fantastic opportunity to further develop competencies and learning in many areas and functions within Housekeeping. Be part of a team focussed on driving successful business results.

What is in it for you:

  • Employee benefit card offering discounted rates in Accor worldwide.

  • Learning opportunities through our Academies and the opportunity to earn qualifications while at work.

  • Opportunity to develop your talent and grow within your property and across the world.

  • Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21.

    What you will be doing:

  • To manage the daily activities of the housekeeping department to include appropriate cleaning of the Guest Bedrooms, Lobby area, Washrooms, Bars, Restaurants and all Public areas and Laundry.

  • To Manage guest requests, including VIP amenities and communicate with the relevant team members

  • Responsible for the Performance of Guest Room Attendants and Public Area Attendants.

  • Organise and facilitate the cleaning of the Guest Bed rooms every day.

  • Developing and putting into operation the current system and technical advancement in Floor and Laundry operations.

  • Formulating washing formula for stained loads and reclamation processes.

  • Ensuring the washing of linen and uniform as per the laid down Ibis Styles Hotel standard.

  • Maintenance and upkeep of all the laundry equipment.

  • Co-ordinating with the Engineering Department about routine maintenance of the equipment.

  • Preparing Annual Laundry Budget whilst liaising with the EH.

  • Develop new methods for increasing laundry efficiency.

  • Coordinate with the maintenance team for machinery repair.

  • Overall controlling and supervision of the Department.

  • Training and coordination with different Departments.

  • Record and monitor Housekeeping cost.

  • Make reports and recommendations when required.

  • Oversee the laundry equipment preventive maintenance program.

  • Approve distribution of linen to guestrooms and food and beverage department areas. Responsible for the cleanliness of guest rooms, corridors and lobby area of the floor.

  • Checks the occupied and departure rooms, giving special attention to guest needs.

  • Assist other Departments wherever necessary and maintain good working relationships.

  • Inspects show rooms, guestrooms, guest elevator foyers, storage and supply rooms, and Guest Room Attendant's carts and closets to ensure the quality of work of the Housekeeping team.

  • Notify Room Attendant/House Attendant of any deficiencies found, and return to correct when applicable. Re-inspect corrected room.

  • Physically check discrepant rooms to ascertain status. Confirm status of all rooms at end of day.

  • Must be able to perform all Guest Room Attendant and Public Area Attendant duties and check a minimum of 28 Rooms every day and log them in the inspection sheet.

  • Ensures all guestrooms have proper furniture;
    fixtures and amenities and that all set standards for placement are being followed

  • Actively participate in daily briefing, daily warm up and department meetings

  • Direct, Mentor and supervise all Laundry staff.

  • Prepare and Manage the Housekeeping staff duty roster.

  • Train and Develop the Housekeeping staff and orientate new Team Members.

  • Manage the uniform of all the Team Members and ensure they are properly laundered and maintained.

  • Execute other duties as assigned by the Executive housekeeper.

  • Conduct weekly departmental meetings with Housekeeping Team Members.

  • To ensure that staff uniforms records are well kept and inventory done monthly.

  • To ensure guest laundry are done in a timely manner.

  • To ensure that the Housekeeping Budget is under control and well managed

  • To ensure the cleanliness and maintenance of the Hotel

  • To uphold the highest standards of cleanliness, safety and conduct

  • To ensure proper maintenance of all laundry equipment, make arrangements, for repair, and /or replacement of damaged equipment

  • To action and implement a preventive maintenance policy for all areas of responsibility

  • To implement and maintain an effective and secure guest property lost/found system

  • To prepare, check and monitor departmental forecast and rota

  • To control costs through correct stock usage, storage, rotation, par stock levels maintained, purchase order systems and minimising wastages

  • To ensure there is a monthly stock take and action any discrepancy

  • To be financial aware and understand how the role impacts the hotel profit and loss account

  • To ensure that all potential and actual hazards are reported immediately and rectified

  • To be conversant with all departmental fire emergency procedures

  • To monitor competitor and potential competitor products and services and to communicate such matters to management team

  • To maintain the correct level of linen by monitoring and recording daily levels, recording rejected linen and monitor damaged stock costs.

    Your experience and skills include:

  • Diploma Holder in Hotel and Institution Management or Qualified Certificate Holder in: House-keeping and Laundry, high School Certificate or Vocational Training.

  • Minimum of 2 years’ experience working as a Housekeeping and Laundry Supervisor Fluency in English

  • Proficiency in Microsoft Office Software: Word and Excel

    Your team and working environment:

  • Tight-knit and team oriented.

  • Hard-working, engaging and inclusive.

    How to Apply

    For more information and job application details, see; Ibis Styles Housekeeping and Laundry Supervisor Jobs in Kenya

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