Hyatt Regency Addis Ababa Information System Coordinator Jobs in Ethiopia

Hyatt Regency Addis Ababa Information System Coordinator Jobs in Ethiopia

Job Id: 222953

Category: Customer Service, Hotel and Hospitality

Location: Addis Ababa, Addis Ababa

Career Level: Mid Level ( 2+ - 5 years experience)

Employment Type: Full time


Job Description

The Information System Coordinator will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations.

The Information System Coordinator also:-

  • Provides technical assistance, advice to hotel management so as to minimize overhead expenses and maximize productivity in all areas.
  • Assists authorised users in relation to operation of the hotel’s I.S hardware, various modules and supporting personal computers.
  • Coordinates timely repair and returns to service providers any faulty systems or items of equipment.
  • Assists to establish and implement procedures to ensure backup of data in any Information System.
  • Rebuilds data corrupted by either hardware or software faults.
  • Coordinates the timely handling of any software fault reports or enhancement requests.
  • Assists to set up emergency procedures to continue the operation of the hotel in the event of system failure.
  • Establishes necessary
    security measures to prevent unauthorised access to the I.S.
  • Provides technical assistance to internal and external audit employee.
  • Assists the IS Manager to work Operational Departments to set up and maintain clean relevant databases for management purposes.
  • Provides the appropriate level of professional, courteous and caring service to other employees (internal customers) and other visitors to the division.
  • Handles guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst feeding back a prompt follow up.
  • Maintains positive guest and colleague interactions with good working relationships.
  • Carry out any other reasonable duties and responsibilities as assigned.

    Job Requirements

  • Ideally with a university degree or diploma in Information Systems and/or Computer Programming. Networking experience would be an advantage.
  • Minimum 2 years work experience as Information Systems Coordinator in an operation with advanced technology. Good problem solving, administrative and interpersonal skills are a must.

    How to Apply

    Interested and qualified applicants are requested to apply only through

    Upload updated CV and application letter.

    Only shot listed applicants will be contacted

    Hyatt Regency Addis Ababa Information System Coordinator Jobs in Ethiopia

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