Human Capital Outsourcing Limited Regional Managers Jobs in Kenya



Responsibilities

  • Regional Business Growth: Develop and execute regional business strategies to achieve lending, disbursement, revenue and portfolio growth targets.

  • Portfolio Management: Oversee the quality and performance of the regional loan portfolio, ensuring sustainable portfolio growth and effective management of portfolio-at-risk (PAR).

  • Collections Performance: Drive collections strategies to improve repayment rates, reduce arrears, minimise defaults and strengthen overall money recovery.

  • Multi-Branch Leadership: Provide leadership and performance oversight to Area Managers, Branch Managers and other regional teams, ensuring alignment with corporate objectives.

  • Target Achievement: Translate corporate business objectives into measurable regional and branch targets, continuously monitoring performance against set KPIs.

  • Market Expansion: Identify new business opportunities, assess market potential and drive customer acquisition, retention and geographical expansion.

  • Credit Risk Management: Ensure adherence to credit policies, lending procedures, customer assessment standards and responsible credit practices.

  • Operational Excellence: Monitor branch productivity, operational efficiency, cost management and utilisation of available business resources.

  • Performance Management: Conduct regular performance reviews, coach underperforming managers and implement structured performance improvement interventions.

  • Data Analysis and Reporting: Analyse regional performance reports, identify emerging trends and provide timely management reports with actionable recommendations.

  • Compliance and Internal Controls: Ensure branches comply with company policies, regulatory requirements, audit standards and established operational controls.

  • People Development: Build a high-performing regional team through talent development, succession planning, coaching and accountability management.

    Skills & Requirements

  • Bachelor's degree
    in Business Administration, Finance, Accounting, Economics, Commerce, Microfinance or a related field.

  • A professional qualification in Credit Management, Banking, Finance or Business Management will be an added advantage.

  • At least 5–8 years of relevant experience in microfinance, microcredit, banking, lending or financial services.

  • At least 3 years in a senior leadership position managing multiple branches, territories or business units.

  • Demonstrated experience in managing sizeable loan portfolios and multi-location teams.

  • Strong understanding of credit risk, revolving credit products, collections and portfolio management.

  • Strategic and commercial leadership.

  • Multi-branch operations management.

  • Credit and portfolio risk management.

  • Advanced analytical and reporting skills.

  • Financial and business acumen.

  • Performance management and coaching.

  • Negotiation and stakeholder management.

  • Decision-making and problem-solving.

  • Strong communication and interpersonal skills.

  • High integrity and accountability.

    How to apply

    For more information and job application details, see; Human Capital Outsourcing Limited Regional Managers Jobs in Kenya

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