Human Capital Outsourcing Limited Operations Manager Jobs in Kenya; On behalf of our client a microcredit/microfinance we are looking to hire an Operation Managers. The ideal candidate will have an ability to manage and maintain a high performing team and culture. The candidate should have a track record of managing sales performance within a microcredit or microfinance set up. You will be responsible for managing daily branch operations, ensuring a high standard of customer service delivery and management of all staff at the branch to ensure optimum productivity.
Responsibilities:
✓ Carrying out opening duties by, heading team briefs and assigning employee their tasks for the day.
✓ Supervising and manage staff at the branch level and ensure their performance targets are met.
✓ Managing office operations such as rent payments, permits, petty cash and any other payment.
✓ Training and coach new staff so that they understand company products and services
✓ Overseeing and monitor the performance of staff portfolios.
✓ Analyzing the market and advise on risks and how to mitigate them.
✓ Assessing local market conditions and identify current and prospective opportunities.
✓ Ensuring branch goals and targets are met.
✓ Market the branch within the community to attract business.
✓ Carry out closing
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