HT-Limited Key Account Officer Jobs in Nigeria
HT-Limited Key Account Officer Jobs in Nigeria
Job SummaryManage all online accounts (content management and designing),Essentially, the job will ensure a smooth and hitch-free selling process.
Providing focus for sales people to perform the key function of selling.
Job similarly involves following up on customer issues that are non-technical in nature.
conduct surveys using Google forms or jot forms, analyse data using IBM SPSS
Duties, Functions and Responsibilities
Responsible for looking into the online marketing strategies for the organization
Develop and manage digital marketing campaigns
Optimise the SEO of the portal.
Prepare and update sales reporting tools
Plan and execute marketing campaigns, and maintain and supply content for the company's job portal
Optimize content for the job portal and social networking channels such as Facebook, Twitter, Instagram, Google Plus, etc
Identify new digital marketing trends and ensure that the brand is in front of the industry developments.
Content: Writing engaging content for a variety of audiences that is consistent with brand guidelines
Execute social media efforts to improve KPIs, likes, shares, tweets, etc.
Creating and executing SMS, and email-based marketing campaigns
Email Marketing: Plan and manage a regular schedule of email marketing activity, growing our subscriber base and creating engaging, relevant content including testing to optimise results.
Follow up leads till payment is made
Place order and ensure complete delivery by the operations team
Channel customer feedback appropriately
Monitor, report and analyse results to improve performance, using tools such as Google analytics and others, so that amendments and improvements can be made where appropriate
Prepare daily, weekly and quarterly feedback such as tracking the website traffic flow and provide internal reports
Drive sales promotion events
Executive key instructions as given by head of functional unit
Knowledge and experience of using content management system (CMS) desirable
Meet monthly and quarterly business targets as determined by management.
Primary Job Function:
Key Activities And Responsibilities of the Role:
Perspective
Responsibility
Financial
Drive and close sales of new business
Upsell further solutions to existing customers
Encourage profitability through competitively superior sales documentation
Customer:
Manages major clients (or key accounts)
Respond to clients transactional issues or issues of non-technical nature
Process:
Prepare client proposals
Report daily and weekly sales performance
Present and defend proposals to clients
Effectively negotiate business with new and existing clients
Prepare invoices for payment purposes
Draft SLA and have input from technical
Follow through on payments
Manage customer accounts following through with Client Accounts Dept. (or concerned department) on next payments
Reconcile customer accounts before the next payment cycle
Capability
Build capacity by enrolling in relevant professional associations/ societies and reviewing target industry publications regularly
Regularly undertake courses that build sales capacity, in turn groom sales team to high performance
Efficiently work through sales documentation with faster Turn-around-time (TAT)
Provides oversight function to the Sales
Executive who manages non-key or major accounts
Secondary Job Function
Perspective
Responsibility
Financial
Competitively negotiate with vendors with the view to cut expenses; underspend admin budget
Timely obtain documents or pay levies to avoid incurring unbudgeted expense through penalties
Customer
Timely provide for all employees needs: supplies and tools
Process
Corresponds with regulators to obtain necessary licenses and documents
Approves and makes supplies available analyzing
needs by department, work area or office
Manage company fleet: monitor license renewals, arrange for repairs
Create asset management systems to track all company assets
Keep work tools in good order and organize office layout
Supervise the HR officer and ensure employees align to HR policies and procedures
Supervise the accounts officer day to day and jointly review accounting policy implementation with the Business Manager (BM) or as assigned by the BM
Reviewing and updating health and safety policies and ensuring they are observed
Provide structured admin processes and commit employees to align with the processes
Completes special projects by organizing and coordinating information and requirements
Plans and arranges for appropriate filing systems in the company (hard copies and electronic backup)
Submitting information for budget preparation, scheduling expenditures, monitoring costs, analyzing variances
Capability
Deepen people and asset management skills and ensure every employee fulfils requisite skill level requirement for high performance
Carrying out staff appraisals, managing performance and disciplining staff
Job Requirements
Skills & Competencies
Comprehensive Knowledge of
Google analytics, Google/jot forms, IBM SPSS, Ahrefs (at least 2 other key word tools), Aiva, Buzzstream, Beacon, Sitebulb etc, SEO Analysis tools
Microsoft Suite of Software (PowerPoint, Word, Excel, Project)
Proven Skills in
Ability to manipulate images using graphic tools
Ability to convert templates to web pages i.e. slicing graphic templates into HTML
Presentations
Use of newsletter tools
Strong writing skills with ability to produce compelling copy
Proofreading and editorial skills with a good eye for detail
Strong analytical and ICT skills
Ability to work as part of a team and individually
Excellent time management and prioritisation skills
Experience of managing and writing content for a website CMS
Google Analytics and SEO experience
Experience of managing social media campaigns
Experience of email, adwords and/or display
campaigns using Mailchimp , IPZMA and other tools
Experience in identifying target audiences and devising digital campaigns that engage, inform and motivate
Design software
Knowledge of effective social media techniques
Knowledge of web design and development
Key Interactions
Key interaction - Internal
Nature or purpose of interaction
Business Development Manager/CEO
Day to day work reports
Key interaction – External
Nature or purpose of interaction: Clients
Issues resolution, documentation etc.
Application Closing Date
18th September, 2020.
How to Apply
Interested and qualified candidates should forward their CV to: resumes@ht-limitedng.net using the position as subject of email.
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