HR Studio Pty Travel Planner Jobs in South Africa

HR Studio Pty Travel Planner Jobs in South Africa

We’re looking for…

A Travel Planner to join our client’s team, a terrific opportunity for an experienced, curious, and fun-loving professional, creating seamless travel experiences for our guests.

Who are you?

  • Driven, curious, mad-about-guests and loves creating unforgettable journeys for others

  • Good working knowledge of the complexities of travel within East Africa

  • Fastidious attention to detail

  • Fanatical about service and delighting guests 24/7

  • Articulate both in the written and spoken word

  • Motivated, proactive and doesn’t need to be micro-managed

  • Naturally empathetic and easily holds others’ concerns

  • Work well under pressure and can keep your sense of humour in a crisis

  • Can naturally assimilate the clients brand and its core values of Respect, Honesty, Courage, Joy & Ubuntu, including their approach to transparency and teamwork

    What’s the role?

    You will be responsible for:

  • Responding timeously and courteously to enquiries from all over the world

  • Interpreting often-vague requests and translating them into travel plans

  • Curating every element of an itinerary according to guests’ personal preferences and tastes (and budgets!)

  • Enquiring, holding, and booking partner travel arrangement within East Africa, including air,
    ground transport, accommodation and other services

  • Ensuring booking details are accurately
    reflected in the system, including quoting, invoicing,
    and guest information and other pertinent details

  • Providing real-time, internal feedback on guest logistics while in-country

  • Liaising with the finance team to ensure collections are timely, yet communicated kindly

    Boxes to tick…

  • Matric

  • Tertiary Qualification

  • Demonstrable knowledge of high-end East African accommodation providers & travel logistics, including well-established relationships with stakeholders

  • At least 10 years of relevant experience in the tourism or hospitality industry, including a position as a travel planner for a tour operator or guest-facing travel provider

  • Experience working with ResRequest or similar reservations or tour operating systems

    How to Apply

    For more information and job application details, see; HR Studio Pty Travel Planner Jobs in South Africa

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