Hotel Training Executive Jobs in Kenya
Hotel Training Executive Jobs in Kenya
Our client is a 4 – star hotel in Nairobi and seeks to hire a qualified person in the role of Training Executive.
The purpose of this role is to develop and administer training programs for all employees, assess training and development needs for the organization, help individuals and groups develop skills and knowledge, create training manuals, present in-person training sessions and monitors training for effectiveness.Nairobi
Oversee training programmes that include printed manuals, group sessions, training videos, and any other relevant methodology.
Determine training needs and requirements for the hotel or a specific group by meeting with managers, talking with employees, or administering surveys
Review existing training materials to determine appropriateness and relevance
Modify or create training materials to meet specific training needs.
Monitor training programmes and manuals to ensure that they are effective and up-to-date and make updates as necessary
Work with managers to address learning issues, instruction problems, or new training needs regarding specific employees or departments.
Maintain understanding of new training techniques and methods.
Conduct effective induction and orientation sessions for all new staff
Resolve any specific problems and tailor training programs as necessary to address specific needs.
Make training plan and calendar monthly, quarterly and annually.
Helping line managers to solve specific training problems, either on a one-to-one basis or in groups
Keeping training materials up to date.
Management of all training materials of company
Designing and developing training and development programs based on both the organization’s and the individual’s needs.
Conduct counselling and guidance sessions to staff as and when required.
Key Performance Indicators
Number of trainings executed against scheduled trainings
Effectiveness of trainings conducted
Training objectives met
Sustained training culture
Departmental trainings conducted
Impact of trainings on employee performance
Impact of trainings on company culture
Bachelor’s Degree or Diploma in Business and Management or any other related course
2 year’s relevant experience
Communication – The ability to communicate clearly and persuasively, orally or in writing
Team orientation – ability to work cooperatively with other members of the team (HODs) with a full understanding of the role to be played as a team member
Quality focus –Focus on delivering quality and continuous improvement
Interpersonal Skills – Ability to create and maintain open constructive relationships with others, respond helpfully to their enquiries and to be sensitive to their situations
Influence and Persuasion – Ability to convince others to agree on or to take a course of action
Leadership – Capacity to inspire individuals to give of their best to achieve the desired results
Customer Focus – Looking after the interests of the hotel guests and ensuring that their wants, needs and expectations are met/exceeded.
Business awareness – Capacity to understand the business needs and priorities of the organization and the capacity to identify and explore business opportunities.
How to Apply
Qualified candidates that meets the criteria set above should send their applications to [email protected] so as to reach us on or before 15th November 2018.
Please indicate “Training Executive” on the email subject.
Only shortlisted candidates will be contacted.
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