Highlands Drinks Limited Quality Assurance Officer Jobs in Kenya

Responsibilities and Accountabilities

  • Sample and test raw materials, in-process products, and finished products against approved specifications; record results and escalate deviations.

  • Monitor production controls, hygiene, and food safety practices to ensure compliance with approved procedures, Good Manufacturing Practices (GMP), and applicable requirements.

  • Conduct approved chemical and microbiological tests on raw materials, finished products, food-contact surfaces, and personnel as required.

  • Maintain quality procedures, testing SOPs, data forms, equipment logbooks, inventory records, and accurate quality reports.

  • Investigate complaints, process deviations, and non-conforming products; identify root causes, recommend corrective and preventive actions, and follow up on implementation.

  • Support internal and external audits, and participate in validation or performance reviews of new or modified products and processes.

  • Conduct sensory evaluations and review quality trends to recommend product and process improvements.

  • Perform other related duties as assigned by the supervisor.

    Performance Details (OKR Areas)

  • Customer Satisfaction – 20%

  • Continuous Improvement – 15%

  • Product Development – 15%

  • Creativity and Teamwork – 15%

  • Sensory Evaluation – 15%

    Competencies and Attributes

  • Integrity.

  • Communication.

  • Team Fit.

  • Work Ethics.

  • Dependability.

    Minimum Qualifications, Regulatory
    & Legal Requirements


    Academic Qualifications

  • Diploma or Degree in Food Science and Technology, Chemistry, Food Microbiology, Food Biotechnology, or a related applied science field.

    Professional Qualifications

  • Training or practical knowledge in laboratory analytical techniques and beverage quality testing is an added advantage.

  • HACCP training and relevant ISO food safety or quality systems training are added advantages.

    Work Experience

  • At least two (2) years of relevant Quality Assurance or Quality Control experience in FMCG food or beverage manufacturing.

    How to apply

    For more information and job application details, see; Highlands Drinks Limited Quality Assurance Officer Jobs in Kenya

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