Hias Field Office Coordinator Jobs in Kenya

Hias Field Office Coordinator Jobs in Kenya



HIAS Kenya seeks a Field Office Coordinator to lead the implementation of all project implementation in the Kawangware field office to ensure mental health and psychosocial support, gender-based violence program activities, and services provided respectfully and with dignity to vulnerable and at-risk refugees who need the services.

The field office coordinator will be working under the direct supervision of MHPSS Program Manager in liaison with Program Managers for Gender, Based Violence, Legal Protection and Economic Inclusion.

Essential Functions:

Managerial Functions

  • Supervising HIAS Kenya’s suboffice staff in Kawangware in day-to-day work, smooth functioning of operations and administration of the Field office

  • Monitoring field office program budget and the efficient use of the organization’s resources

  • Provides consistent leadership to field staff through regular meetings, effective goal setting, delegation, and communication.

  • Provide oversight of staff in adherence to HIAS policies, procedures, ethics, professional standards, and best practices that bring in operational efficiencies and improve service delivery and client satisfaction

  • Monitoring of all referral cases and ensuring timely turnaround of assessment reports and other interventions.

  • Responsible for the general maintenance of HIAS managed facilities in Kawangware office.

  • Develop and maintain partnership and network with external organizations and the government and keep a proper database

  • Attend internal meetings, sector related forums/ coordination meetings as required

    Program Functions

  • Oversee the implementation of HIAS’ Program interventions in community-based activities that target specific beneficiaries and that build their resilience.

  • Participate in designing, implementation, monitoring and evaluation of HIAS projects.

  • Monitor the provision of individual and group counseling services and other short term therapeutic services to refugees referred to the field office

  • Ensure that vulnerable and high-risk people receive appropriate mental health and psychosocial assessment and screening, as well as services based on the screen and assessment, in accordance with HIAS SOPs and policies.

  • Oversee HIAS’ programs implementation and ensure provision of technical assistance and training for staff to establish and maintain appropriate standard operating procedures and protocols

  • Review all social and psychological assessments reports generated by field staff and ensure they are forwarded to the relevant Program managers for further review and submission to UNHCR or others.

  • Maintain trackers for all program activities conducted at the field level.

  • Coordinate
    resolution of any crisis in the office that may arise in relation to clients in distress

  • Responsible for timely, quality and comprehensive field reports, reviewing and analyzing of all psychosocial assessments, GBV reports and drawing out of emerging trends and issues to inform in program planning and decision making.

  • Provide weekly, monthly, and quarterly reports and data to the MHPSS Program Manager highlighting office performance, progress against targets and client needs

  • Provide a success story monthly for purposes of web updates and fundraising

  • Ensure up to date record keeping and maintain an impeccable physical filing system of clients’ files

  • Ensure proper and timely accounting of all project activities expenses advanced to Field Office Staff.

  • Ensure field office staff have updated their assessment and MHPSS cases records in the HIAS Case Management system and regularly update any actions taken to support clients.

  • Provide regular reports on program progress, financial spending, and new developments that impact field office operation

    Qualifications & Requirements:

  • A minimum of bachelor’s degree in Counseling Psychology, Community Development or Social Work from a recognized university.

  • A minimum of 5 years Working Experience

  • Ideal candidate should have keen awareness and a good knowledge of psychosocial issues and the complexities of working on these issues with a refugee population

  • Experience in management and supervision of teams.

  • Good team player with excellent cross-cultural interpersonal skills; proactive and able to work under minimal supervision while exercising diplomacy, flexibility, and assertiveness.

  • Ability to confront and discuss sensitive issues with respect and able to uphold high standards of confidentiality.

  • Strong analytical and report writing skills and proven ability to conduct assessments

  • Knowledge in Accountability to Affected Populations

  • Knowledge in PSEA

    How to Apply

    For more information and job application details, see; Hias Field Office Coordinator Jobs in Kenya

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