HIAS Community Outreach Worker Jobs in Kenya

HIAS Community Outreach Worker Jobs in Kenya

Main Duties & Responsibilities

  • Identification of the most vulnerable refugees in the community in need of protection and psychosocial support (including counselling, food assistance, protection concerns, financial assistance, medical assistance etc.)

  • Participation in community awareness and information dissemination to members of the community.

  • Assisting in referral vulnerable refugees in the community to partner agencies for appropriate intervention.

  • Provide support to caseworkers in the follow up and tracking of individual cases and updating the status accordingly.

  • Assist in the provision of direct assistance to refugees in the community.

  • Assist with translation for refugees in the community during assessments, home visits, counseling sessions and other activities as may be required.

  • Assist in the mobilization of community members for support groups, community forums and sensitization campaigns within the communities.

  • Accompany case workers for home visits, conduct individual visits and follow-ups and provide feedback reports to the case workers.

  • Provide weekly and monthly quantitative and qualitative reports to counseling psychologist highlighting individual performance, progress against targets and client needs and outcomes of assistance provided. **

  • Attend regular staff meetings, monthly debriefings, trainings and other meetings as required and ensure regular personal development and supervision.

  • Perform other related duties as assigned.

    Skills & Competencies

  • Basic literacy and numeracy skills.

  • Should be well integrated to the dynamics and needs of members of the refugee community within their areas.

  • Good working knowledge of the community needs and gaps

  • Ability to work
    with members of the community with little or no supervision

  • Computer literacy

  • Strong communication and interpersonal skills

  • Counselling skills

  • Strong training skills in community development and working with PSN will be an added advantage.


  • No less than two years work experience, including at least 1 year working with the refugee community, preferably with an NGO.

  • Experience in the field of refugee protection and assistance is a distinct advantage.


  • Profiency in English, Eritrean, Somali, Oromo, Tigrinya or any other major language spoken within this refugee community.

    How to Apply

  • Please send a cover letter and curriculum vitae to the email address: recruitment.kenya@hias.org. In addition, indicate Vacancy Notice No. HRTK/CW/11/20 in the subject line. Applications not bearing the requirements highlighted in this advert will not be considered.


  • Only shortlisted candidates will be contacted. Canvassing will lead to automatic disqualification. Late applications will not be considered.

  • HRTK is an equal opportunity employer, does not charge candidates for recruitment and dissociates itself from any entity defrauding candidates.

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