HFC Limited Branch Operations Manager - Hurlingham - Jobs in Kenya

HFC Limited Branch Operations Manager - Hurlingham - Jobs in Kenya

Job Details:

  • HFC Limited, the banking and property finance subsidiary of HF Group has an exciting opportunity in our Branch Business Department.

  • We are seeking for a talented, dynamic, self-driven and results oriented individual who is committed to performance, excellence and participating in our growth strategy.

    Branch Operations Manager (Hurlingham Branch)

    Reporting To: Branch Business Manager

    Overall Job Purpose

  • The Branch Operations Manager will be responsible for managing branch operations by ensuring controls and procedures are observed in order to mitigate risk and losses. .

    Principle Accountabilities

    • Manage cash by ensuring dual controls and limits are observed so as to avoid fraud losses.

    • Approve transactions by confirming suitability to minimize losses

    • Review transactions by confirming the transactions against system generated reports to ensure accuracy • Manage customers accounts by ensuring adherence to product features to minimize customers complaints and loses.

    • Attend to customers queries by ensuring that they are resolved within set standards to enhance customer satisfaction

    • Appraise staff by half-yearly reviews to ensure targets are met and training needs identified.

    • Manage costs by monitoring Branch expenditures to ensure Branch is within the budget

    Key Competencies and Skills

    • Ability to work independently under strict deadlines.

    • Good interpersonal and communication skills.

    • Analytical and basic accounting skills

    • Demonstrated good planning and organisation skills.

    • Strong leadership and management skills.

    • Report writing and presentation skills.

    • Excellent People management skills

    • Team player and must have integrity.

    Minimum Qualifications, Knowledge and Experience

    • A business related degree from a reputable institution, Masters’ degree is an added advantage.

    • Professional qualifications- AKIB/ CPA/ACCA.

    • At least 5 years’ experience in the Banking Industry especially at the branch management level.

    • Strong appreciation of banking operations and product knowledge.

    How to Apply

  • For more information and job application details, see; HFC Limited Branch Operations Manager - Hurlingham - Jobs in Kenya

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