HF Group Branch Operations Manager - TRM Branch Jobs in Kenya

HF Group Branch Operations Manager - TRM Branch Jobs in Kenya; HFC Limited, the banking and property finance subsidiary of HF Group, has an exciting opportunity in our Retail Department. We are seeking a talented, dynamic, self-driven, and results-oriented individual who is committed to performance, excellence, and participating in our growth strategy.

To manage branch operations by ensuring controls and procedures are observed in order to mitigate risk and losses.

Principle Accountabilities

To manage cash by ensuring dual controls and limits are observed so as to avoid fraud losses.

To approve transactions by confirming suitability to minimize losses

To review transactions by confirming the transactions against system-generated reports to ensure accuracy

To manage customers accounts by ensuring adherence to product features to minimize customers complaints and loses.

To attend to customers queries by ensuring that they are resolved within set standards to enhance customer satisfaction

To appraise staff annual and by half-yearly reviews to ensure targets are met and training needs identified.

To manage costs by monitoring Branch expenditures to ensure Branch is within the budget

Key Competencies and Skills

Technical competencies:

Product Knowledge

Supervisory skills

IT skills

Numerical skills

Banking skills

Analytical skills

Report writing skills

General competencies:

Teamwork

Communication skills and attention to detail.

Minimum Qualifications, Knowledge and Experience

Education: Business degree in Accounting

Experience: Three years in a supervisory role in Financial institutions


How to Apply

For more information and job application details, see; HF Group Branch Operations Manager - TRM Branch Jobs in Kenya

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