Heshima Kenya NGO Jobs Child Protection Officer
Under the direction of the Case Management and Child Protection Coordinator, the Case Management and child protection Officer is responsible for providing the protection of children by performing duties of Intake, Protection, Child Care and Emergency responses including After Hours as may be required, in accordance with provisions of Charitable Children Institutions regulations, Children Act 2002, RefuSHE Child Protection Policy and general RefuSHE child protection policies and SOPs
ResponsibilitiesReceiving and reviewing referrals and requests for service to determine eligibility to admission in GEP and Safe House as well as any other grant funded projects. Interviews sources of service referrals/requests to obtain and record detailed intake information; Assessing nature of referral/request and identifying immediacy of intervention required through Best Interest Assessment; and refers ineligible cases to other agencies, as appropriate.
Gathers thorough information and conducts an assessment of the immediate safety of the child/ren at the point of first contact; intervening in risk situations and initiating immediate protection action, as required, which may include moving of children at risk to our Safe House or referring the Individual Cases to other appropriate agencies for protection
Conducts case investigations including reviewing plight history and comparing the same with available information from UNHCR and other agencies, coordinating and conducting forensic interviews, conducting homes visits, and interviewing child, family members and any other appropriate additional information sources such as other refugees community members, neighbors and assesses risk to the IC based on case investigation and develops IC service/development plan
Initiates and facilitates the referral for services provision from other agencies /organizations consistent with the proposed service plan; coordinating service requirements and advocating on behalf of the IC to ensure the receipt of appropriate and timely service/support
Strictly adhere and implement Safe House SOPs and other regulatory requirements as stipulated within the CCI registration Charters
Under direction of the case management and child protection coordinator, communicates on daily basis all relevant information regarding the SH to the Associate Director
Participates in consultations and case conference with individual case and other service providers
Under supervision of case management and child protection coordinator,determines the need for and recommends admission of children to GEP and Safe House; coordinating and facilitating admissions by advising the GEP or Safe House Associate Director(s) of all relevant case information, preparing required admission documents, and providing support to the child during the admission process; providing information and consultation to other program team regarding the individual case information and the specific needs of child who is being admitted to organization programs and ensures proper management of the child file(s) as required
Completes requirements for court hearings with support of legal advocacy manager if and where the law may require including preparing evidence materials, advising Safe House and Child Protection Associate Director on procedures, reviewing case information with area children officer and arranging for, or notifying, other stake holders who may be involved/interested in the case
Under guidance of case management and child protection coordinato,ensures the line Associate Director for Protection and Safe House is consulted and updated at appropriate points as required on each individual case in the
Prepares and ensures
accurate, thorough and timely recording of case information including case notes, modules, reports, family case histories, correspondence, and legal forms, as required by the UNHCR, RAS and RefuSHE; compiles and completes case file documents for transfer of the case or to close the case as will be required from time to time
Provides information and advisory services to each child and members of the refugee community regarding the provisions and requirements of the UNHCR, RAS and RefuSHE service policies
Liaise with security officers on duty to ensure maximum security /safe environment for the residents and their belongings as well as Heshima Kenya assets
Participate in maintaining a daily , weekly and monthly Safe House inventory trackers and reconcile the same on weekly and monthly basis submitting the same to the procurement officer for verification purposes
Qualifications
Bachelor’s degree in Social Work, Sociology, Counseling Psychology or related field with at least five 3 years of successful experience in program planning and management including grant funded programs. Master’s Degree in project planning and management, business administration, Social Work, Counseling Psychology or other related field will be added advantage.
At least 3 years’ experience in case management and child protection programs
Knowledge of sexual and gender based violence/domestic violence and sexual assault/abuse issues and solutions
Understanding of challenges facing refugees in Kenya and in the region
Experience working with young people, preferably most vulnerable (experience working with refugee children will be a plus)
Demonstrated ability to handle confidential and sensitive information
Knowledge of theories of human behavior and ability to apply in assessment and planning
Knowledge of risk assessments; counseling skills, child abuse standards, child welfare legislation and regulations
Ability to work as an integral member of a team and work with little or no supervision as may be required
Ability to follow direction and work effectively under pressure
Good planning, organization, problem-solving, decision-making and liaison skills
Ability to collaborate with other resource persons and facility
Ability withstand stressful situations that may arise as a result of challenging work environment (interaction with children who have under gone very painful situations)
How to apply:
Your application should be send to the address below indicating the position applied in the email subject by close of business Tuesday 6th April 2018. It should include a cover letter & a detailed CV (as one document in PDF format and given your sir name) with your contact details, details of current and expected remuneration, names and contacts of three referees, one of which should be your current supervisor.
NB. All applications should only be send through the email provided.
Heshima Kenya/ RefuSHE
P.O Box 63192 – 00619
Nairobi Kenya
Email: hr2016@heshimakenya.org
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