GWASCO Non-Revenue Water Officer Jobs in Kenya

GWASCO Non-Revenue Water Officer Jobs in Kenya



Reporting to the Technical Manager NRW Officer is responsible for all NRW activities

Duties and Responsibilities

  • Put up a comprehensive NRW unit.

  • Schedule patrols of pipelines and service lines at least one complete cycle per month to unearth illegal water connections and concealed leaks and pipe bursts.

  • Ensure that all water meters in the area are serviced timely and replaced (calibrated).

  • Schedule and carry out gauging of routes to determine water loss. At least 3 routes per month should be gauged.

  • Maintenance of A.V’s, S.V’s, washouts and tanks as per the work plan provided by the operations manager.

  • Supervise installation, servicing and replacement of all meters.

  • Ensure illegal water abstraction does not occur and those that have occurred are rectified in a timely and economical manner.

  • Supervise the disconnection of customers who have defaulted in payment and prompt reconnection of customers on payment of their bills.

  • Ensure that all cases of fraud, wrong billing, guessed meter reading, illegal flat rate billing etc are reported to Headquarters and dealt with promptly.

  • Curbing illegal connections.

  • Increasing customer base.

  • Ensure that all meters are installed in easily accessible places to facilitate meter reading and avoid unnecessary cost of excavation.

  • Terminating illegal connections.

  • Loading penalties/fines
    on illegal consumers of water.

  • Attending to customer complaints and testing of meters upon receipt of complaints from customers.

  • Identify and repair leakages and pipe bursts.

  • Installing and reading of master meters.

  • Record all the operations and prepare the necessary reports.

  • Supervise, train and motivate staff in this section to ensure improvement of professional skills.

    Qualifications

  • Bsc. in water engineering, civil engineering or security studies with at least +3 years’ experience in the Water Service Provision.

  • Experiences in Project Management, NRW Management with commercial entities will be a definite advantage.

  • Proven people management experience is essential for the position.

    How to Apply

    If you are interested in any of the listed opportunities, please submit your resume and a cover letter to:

    The Managing Director,
    Gusii Water & Sanitation Company Ltd.
    P.O Box 3880-40200, Kisii-KENYA

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