GVA Partners IT VAS Support Jobs in Nigeria
Job Summary
• Technical support operations and projects for the deployment and delivery of VAS products and services
• Responsible for the provision of reliable IT infrastructure to guarantee high output levels.
Job Description
Role and Responsibilities
Operations and Management:
• Deploy new products and services on the VAS platform based on the service description, flow and business rules.
• Integrate VAS platforms with MNOs including SMS Gateway, USSDC, SDP, OTA, Billing etc.
• Ensure 99.999% availability of VAS and IT services and platforms.
• Carry out acceptance tests for newly deployed Vas platforms and solutions.
• Have a full understanding of VAS protocols including SMPP, USSDI&II, SIP, HTTP(S), SS7, SIGTRAN, Web services, IP and others (SNMP, ICMP, etc).
• Integrate the Company’s products/services in the client’s environment.
• Develop technical specifications for applications that meet business requirements,.
• Perform readiness tests on newly implemented VAS systems and products to validate features, capacity and functions.
• Manage the company’s IT infrastructure: email services, internet access, Antivirus etc.
• Generate periodic reports including daily, weekly, monthly, quarterly performance reports, activity reports, etc.
• Ensure internal collaboration and communication with other functional teams to meet customer needs and operational efficiency within the Company.
• Preparation/Analysis of Logs (Shortcodes, content downloads etc.)
• Setup, Maintain and Monitor Network and Third Party VPN & SMPP Connections
• Maintain Web and Mobile Applications
• Develop and maintain code for process automation, monitoring of all business service provisions and internal applications.
• Administration and Management of all internal and external servers and systems, network devices and connections.
• Planning/Implementation of systems/network checklists.
• Administer company’s wired and wireless local area networks.
• Plan and Implement backup strategy for internal and remote systems
• Identify and implement any necessary changes or upgrades.
• Monitor server/network performance and availability to meet Service Level Agreement commitments.
• Keep abreast of new developments and technology trends in VAS, telecommunication and networking
• Perform other assigned duties as delegated by management from time
Scholarship 2026/27
Current Scholarships 2026/2027 - Fully Funded
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Funding Opportunities for Journalists 2026/2027
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