GSMA Policy & Advocacy Manager Jobs in Nairobi

The GSMA represents the interests of mobile operators worldwide, uniting nearly 800 operators with more than 300 companies in the broader mobile ecosystem. Our mission is to further the strategic, commercial, technological, developing world and advocacy interests of our members.


The GSMA produces industry-leading events such as Mobile World Congress, Mobile World Congress Shanghai, Mobile World Congress Americas and the Mobile 360 Series conferences.

Every day we work to harness the power of mobile to achieve our industry purpose – Connecting Everyone and Everything to a Better Future – through four main activities:
We provide strategic direction and thought leadership to our members

We drive collaborative industry programmes aimed at maintaining operator relevance in the digital world We advocate for the industry to regulators, policy makers and society as a whole We convene the broad mobile communications ecosystem at our industry leading events

About the Team

Mobile for Development (M4D) is a dedicated global team within the GSMA, bringing together our mobile operator members, tech innovators, the development community and governments to prove the power of mobile in emerging markets. We identify opportunities and deliver innovations with socio-economic impact on over 30 million lives across 49 countries.

M4D’S Mobile for Humanitarian Innovation (M4H) programme works to accelerate the delivery and impact of digital humanitarian assistance. It focuses on the use of mobile-enabled solutions in humanitarian contexts across five focus areas:

  • Digital identity
  • Food security, adaption and resilience to climate change
  • Inclusivity
  • Mobile-enabled utilities
  • Mobile financial services

    Through building bridges between the mobile industry and humanitarian sector, catalysing innovative solutions, developing insights and tools and investing in new partnerships and services, the M4H team aims to help shape an inclusive, impactful digital humanitarian future.

    What the hiring manager says

    We are excited to be seeking for a passionate and driven professional to join the GSMA’s Mobile for Humanitarian Innovation and Digital Identity programmes as a Policy & Advocacy Manager.

    This is a newly formed position and will offer the successful candidate a real opportunity to grapple with pressing policy issues in the International Development space and engage with a diverse set of stakeholders across the globe.

    The GSMA is seeking The successful candidate will be responsible for:

  • Taking ownership of specific policy and advocacy assignments and supporting the Advocacy team in developing and shaping policy positions. The role will focus on policy issues related to:
  • Enabling mobile channels and platforms to be used for digital humanitarian response – for example in the context of natural disasters or supporting forcibly displaced populations including refugees;
  • The role of mobile operators in supporting digital identification for the underserved and the consequent impact on financial and digital inclusion;
  • Travelling to a number of target countries (mainly in Africa and Asiafocusing on MENA and SSA), supporting the organisation and/or leading policy roundtables, workshops involving multiple stakeholders such as policymakers, development agencies and mobile operators
    Keeping abreast of relevant policy and regulatory trends and presenting these to internal and external stakeholders – for example in the areas of technology in humanitarian response, digital identity, privacy, SIM registration and Know-Your-Customer (KYC) in the context of accessing mobile services,
    and providing analytical support as required
  • Delivering, and contributing to the development of, Capacity Building courses aimed at policymakers on issues relating to the role of mobile in humanitarian contexts and/or Digital Identity
  • Liaising with other GSMA teams to ensure alignment of messages as well as with external stakeholders including Policymakers, Mobile Operators, regulatory specialists, humanitarian and development stakeholders, regional experts and consultants
  • Contributing to, peer-reviewing and editing publications on a wide variety of relevant subjects ensuring GSMA messages and positions are reflected and promoted consistently;
  • Writing briefing papers and blogs
  • The successful candidate will work alongside a high-performing and multi-cultural team based in London and Africa and report to GSMA’s Director of Policy & Regulatory Affairs for the Mobile for Humanitarian Innovation and Digital Identity Programmes.

    About You

  • Experience in Policy & Regulatory Affairs, ideally with a Development Agency or NGO
  • Excellent communications skills and able to influence a range of stakeholders
  • Passionate about the potential applications of technology (incl. mobile technology) in humanitarian contexts to achieve both social and commercial impact
  • Demonstrative appreciation of how government policy and regulation can impact private sector investment and the strategic dynamics among competing companies within the mobile industry
  • Graduate with degree in Law, Economics, Politics/PPE, or Iinternational development
  • Development with a policy focus
  • Strong analytical skills and ability to write compelling and concise reports for a variety of audiences
  • Direct experience in working with multiple external stakeholders, including governmental and inter-governmental authorities
  • Willingness to work in results-oriented team environment and ability to adapt to shifting priorities
  • An enthusiastic team player with an ability to work in a matrixed structure, to support cross functional collaboration across the GSMA
  • Drive and proactivity - demonstrates a “can do” attitude, and eager to identify and suggest ways of improving existing processes
  • Very conscientious and highly organised, shows excellent attention to detail
  • Ability to manage own time effectively
  • Able to quickly grasp new concepts and ideas
  • Ability to travel internationally

    What We Offer

    Working at the GSMA offers you unparalleled access to the mobile industry. We offer a chance to truly shape the direction of mobile, whatever your role. By joining the GSMA, you will be exposed to a fast-paced rapidly evolving environment, working on global solutions, genuinely fascinating and industry-changing projects and a stimulating and dynamic environment designed to enable you to flourish.

    In addition to architect-designed offices and competitive compensation, our benefits include fantastic learning & development opportunities, generous holiday allowances, four additional days off for professional development and many others.

    How to apply

    Interested candidates should apply online by 30th June, 2018

    For more information and job application details, see; GSMA Policy & Advocacy Manager Jobs in Nairobi

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