Greenlight Planet Telesales Call Centre Agents Jobs in Uganda

Greenlight Planet Telesales Call Centre Agents Jobs in Uganda


Job Description

  • Greenlight Planet is looking for an enthusiastic Telesales Representative to contribute in generating sales for their company.

  • The candidate will be responsible for closing sales deals over the phone and maintaining good customer relationships.

    Responsibilities

  • Contacting potential or existing customers to inform them about a product or service using scripts

  • Answering questions about products or the company

  • Asking questions to understand customer requirements and close sales

  • Direct prospects to the field sales team when needed

  • Enter and update customer information in the database

  • Take and process Product quantity in an accurate manner

  • Handle grievances to preserve the company’s reputation

  • Go the “extra mile” to meet sales quota and facilitate future sales

  • Keep records of calls and sales and note useful information

    Desired Characteristics

  • Proven experience as telesales representative or other sales/customer service role

  • Maximum two years experience in a similar role

  • Proven track record of successfully meeting sales quota preferably over the phone

  • Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems

  • Ability to learn about products and services and describe/explain them to prospects

  • Excellent knowledge of English

  • Excellent communication and interpersonal skills

  • Cool-tempered and able to handle rejection

  • Outstanding negotiation skills with the ability to resolve issues and address complaints

  • Ability to remain calm under pressure
    Professional tone

    Nice to have

  • Degree a plus

    How to Apply

    For more information and job application details, see; Greenlight Planet Telesales Call Centre Agents Jobs in Uganda

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