Greenlight Planet Telesales Call Centre Agents Jobs in Uganda

Job Description

Greenlight Planet is looking for an enthusiastic Telesales Representative to contribute in generating sales for their company.

The candidate will be responsible for closing sales deals over the phone and maintaining good customer relationships.

Responsibilities

Contacting potential or existing customers to inform them about a product or service using scripts

Answering questions about products or the company

Asking questions to understand customer requirements and close sales

Direct prospects to the field sales team when needed

Enter and update customer information in the database

Take and process Product quantity in an accurate manner

Handle grievances to preserve the company’s reputation

Go the “extra mile” to meet sales quota and facilitate future sales

Keep records of calls and sales and note useful information

Desired Characteristics

Proven experience as telesales representative or other sales/customer service role

Maximum two years experience in a similar role

Proven track record of successfully meeting sales quota preferably over the phone

Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems

Ability to learn about products and services and describe/explain them to prospects

Excellent knowledge of English

Excellent communication and interpersonal skills

Cool-tempered and able to handle rejection

Outstanding negotiation skills with the ability to resolve issues and address complaints

Ability to remain calm under pressure
Professional tone

Nice to have

Degree a plus

How to Apply

For more information and job application details, see; Greenlight Planet Telesales Call Centre Agents Jobs in Uganda

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