Greenlight Planet Debt Collections Executive Jobs in Uganda

About the role

Greenlight Planet are seeking a dedicated Collection Agent to assist their business with the recovery of outstanding payments from debtors.

In this role, the candidate’s duties will include communicating with customers via telephone, negotiating payment plans with debtors, and enacting payment plans that eliminate debt.

Key Responsibilities

Utilize various skip tracing techniques and collection strategies (often designed by employee) to locate right parties in order to negotiate payment arrangements on high collectibility or value accounts

Negotiate payment terms and methods when right party is reached. The process often requires reviewing the account information in database, and/or asking probing questions of the consumer in order to better understand potential objections to payment

Overcome stalls and objections & suggest money sources for debt payment

Utilize payment options (credit cards, direct checks) and secure this information so that administrative services can process

Negotiate settlements outside of normal guidelines, authorize credit bureaus deletions, negotiate payment arrangements over a longer span of time than normal, take accounts out of treatment (close accounts) within certain guidelines

May advise management regarding collection strategy effectiveness

for various portfolios

May help resolve higher level disputes

Take escalated calls from level I and II collectors

Performs other duties as assigned

Updating the account details of customers and resolving pending customer issues

Must-haves

Previous experience in debt collections, or a related role is preferred

Ability to communicate clearly and succinctly, utilizing proper grammar and telephone etiquette is preferred

Computer literacy a MUST

Ability to compute basic math calculations using addition, subtraction, multiplication, division, and percentages is preferred

employee has contact with individuals within their department and extensive external contact with consumers

Nice-to-have

Any degree

How to Apply

For more information and job application details, see; Greenlight Planet Debt Collections Executive Jobs in Uganda

Find jobs in Uganda.Jobs - Uganda jobs. Search our career portal & find the latest Ugandan job positions, career opportunities & jobs in Uganda.

Jobs in Uganda - banking jobs, IT jobs, accounting jobs, NGO jobs,business administration, ICT, UN jobs, procurement jobs, education jobs, hospital jobs, human resources jobs, engineering, teaching jobs, and other careers in Uganda.

Find your dream job from 1000s of vacancies in Uganda posted and updated daily - click here!

Click here to post comments

Join in and write your own page! It's easy to do. How? Simply click here to return to NGO Jobs in Africa.

Army Jobs - Navy Jobs - Military Jobs

Scholarship 2024/25

Current Scholarships 2024/2025 - Fully Funded

Full Undergraduate Scholarships 2024/2025

Fully Funded Masters Scholarships 2024/25

PhD Scholarships for International Students - Fully Funded!

Funding Opportunities for Journalists 2024/2025

Funding for NGOs 2024/2025

Funding for Artists 2024/2025

Funding for Entrepreneurs 2024/2025

✅Over 4500 Current Fully Funded Scholarships for International Students

✅ Undergraduate Scholarships 2024

✅ Masters Scholarships 2024

✅ PhD Scholarships 2024 Click Here!

Free Scholarship Newsletter --- E-mail Address

First Name

Then Don't worry — your e-mail address is totally secure. I promise to use it only to send you Advance Africa Newsletter.