GNJ Customer Service Executive Jobs in Ghana
GNJ Customer Service Executive Jobs in Ghana Job Description Serves customers by providing product and service information and resolving product and service problems.
Attracts potential customers by answering product and service questions and suggesting information about other products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
Maintains financial accounts by processing customer adjustments.
Recommends potential products or services to management by collecting customer information and analyzing customer needs.
Prepares product or service reports by collecting and analyzing customer information.
Contributes to team effort by accomplishing related results as needed.
Qualification Required & Experience
HND or degree required
3 years relevant experience
attention to detail
verbal and written communication skills
planning and organizing
Location: Accra Central
How To Apply For The Job
C.V.s should be sent via:
firstname.lastname@example.org indicating the position as the subject of the e- mail
Closing Date: 21 November, 2019
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