GeoPoll Director Operations Jobs in Kenya

GeoPoll Director Operations Jobs in Kenya

About this Opportunity:

  • GeoPoll is the leading provider of remote, mobile-based research in emerging markets, providing full-service solutions to its clients.

  • It is the world’s largest mobile surveying platform working in Africa, Asia, and Latin America and is looking for a Director, Operations based in Washington, DC, Denver, CO or Nairobi, Kenya to supervise and manage projects in several different locales.

  • We are looking for an individual with a deep understanding of the international research space who can manage projects being delivered across multiple modalities.

  • This role calls for an attention to the minutiae of each project as well as a focus on the larger overall project portfolio.

  • The ideal candidate must have solid experience in market research and a keen interest in building and maintaining relationships with a wide variety of clients.

  • The ideal candidate for the role has the capacity to work in a multi-cultural environment and an ability to juggle and execute on numerous responsibilities, sometimes on tight timelines.


  • Overseeing the delivery, budget, and quality specifications of projects across multiple modes (SMS, Mobile Web, IVR, CATI – Computer Assisted Telephone Interviews & CAPI – Computer Assisted Personal Interviews)

  • Oversight and day-to-day provision of strategic, operational, financial, and managerial leadership for 5 direct reports and 4 project teams of 20+ staff

  • Managing the project pipeline and resources and providing accurate and timely reporting of status, obligations, and financial deliverables to the executive
    management team as required

  • Developing, implementing, and maintaining standard policies and procedures for project teams

  • Reviewing status reports and key performance indicators from the Project/Portfolio

  • Team and address issues as appropriate

  • Work hand-in-glove with the Business Development team to ensure smooth project handoffs and successful project implementation & execution

  • Providing high level issue resolution support to clients and team members alike


    Must haves:

  • Bachelor’s degree

  • 8+ years in Program Management

  • 4+ years in a management role

  • 4+ years in research-related field (quantitative and qualitative experience required)

  • Experience in managing, designing, implementing, and evaluating multi-country projects

  • Understanding of the fundamentals of international project research

  • Excellent communication and management skills

  • Excellent organizational and leadership skills

  • Expertise in the writing & editing of technical reports


  • Master’s degree (International development or social sciences)

  • Project Management certification

    How to Apply

  • To apply please send a cover letter and resume (as a single file, with your name as the file name) to

  • with Director, Operations in the subject line.

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