Geoford Services Customer Service Representative Jobs in Nigeria

Geoford Services Customer Service Representative Jobs in Nigeria


Duties and Responsibilities:

  • Managing large volume of customer calls

  • Stay friendly and helpful

  • Resolve questions and service issues for customers via phone, email and text

  • Accurately document customer interactions

  • Determine opportunities for new sales

  • Sell products to established customers through up-selling and cross-selling

  • Resolve all inbound and outbound support requests per established guidelines.

  • Identify and act as a company ambassador at all times

  • Be professional

    Requirements

  • OND /HND minimum acadenic requirement or equivalent

  • Minimum of one year experience as customer service representative

  • Demonstrated ability to provide outstanding customer service

  • Customer-centric

  • Result-driven

  • Focus on quality and attention to detail

  • Good time-management skills

  • Ability to multi-task

  • Strong interpersonal and communication skills

  • Critical-thinker and problem-solver

  • Ability to work with minimal supervision

    How to Apply

  • Interested and qualified candidates should send CV and Cover Letter to:

  • geofordservices@gmail.com using Job Title as the subject of the email


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