Garden Restaurant Supervisor Jobs in Thika, Kenya

Garden Restaurant Supervisor Jobs in Thika, Kenya


Our client in the hotel industry is seeking to recruit a Garden Restaurant Supervisor to join their dedicated team in Thika.

Responsibilities

  • Create a sense of welcome and personalized service excellence for our guests
  • Display an active presence in our dining rooms and public areas, interacting with guests and colleagues
  • Effectively manage the systems in place to deliver superior service
  • Monitor resources, ensuring the tools are available to deliver services that meet and exceed guest expectations
  • Ensure appropriate performance management of colleagues in accordance with Fairmont standards, policies and procedures
  • Seek out new ways to enhance service and increase profits through effective and innovative promotions and marketing opportunities
  • Maintain a constructive, harmonious and communicative working relationship with all supporting departments
  • Champion the ongoing professional development, and work satisfaction of all colleagues
  • Ensure financial reporting is maintained and accurate
  • Monitor and manage labour costs and expenses daily, with a focus on meeting and improving financial targets
  • Ensure a clean and safe working environment, consistently promoting colleague health and safety
  • Promote and develop a culture of environmental awareness and responsibility
  • Ensure that the outlet maintains a first class, positive visual impact including ambience, cleanliness, decor and service flow
  • Set a positive example for Food & Beverage
    colleagues through exemplary dress, grooming and self-discipline and monitor colleague performance in these areas
  • Inspect menus, cutlery, linen, china, and glassware & equipment/tools on a regular basis ensuring they are clean, well maintained and consistent

    Qualifications:

  • At least 3 years proven experience at supervisory level.
  • Proven track record of positive people skills and team leader abilities
  • Must possess excellent communications and presentation skills
  • Strong organizational and administrative skills
  • Energetic, enthusiastic, self-motivated and a definite team player
  • At least a diploma in a hospitality related course
  • Human resource management skills
  • Exemplary customer service skills
  • Pleasant personality
  • Ability to train others
  • Flexibility (duties and shifts)

    How to Apply

  • If you meet the above qualifications kindly send your CV to [email protected] to reach us on or before 15th October 2018 clearly indicating Garden Restaurant Supervisor on the subject line

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