Gaming and Betting Operations Manager Jobs in Kenya

Gaming and Betting Operations Manager Jobs in Kenya

Our client is a well-established betting company in Nairobi.

They seek to hire an Operations Manager to lead and manage the daily operations of the company as well as manage all the betting shops & Casino.

Job Responsibilities

  • Ensuring the improvement of the operational systems, processes and policies in support of organizations mission specifically, support better management reporting, information flow and management, business process and organizational planning.
  • Manage and increase the effectiveness and efficiency of Support Services (HR, and Finance), through improvements to each function as well as coordination and communication between support and operational functions and ensuring their effectiveness.
  • Work closely with the CEO, Directors, CTO, and other key personnel to ensure the KPI accomplishment on End Users development, and SLA to a consistently high standard;
  • Develop and implement a business strategy so that both execution and KPI are effectively managed and well accomplished.
  • Ensure the effective monitoring, control and support of service delivery, ensuring best practice systems, methodologies and procedures are followed by the teams;
  • Ensure the roll out of new products and services are effectively coordinated
    both internally and externally;
  • Establish an effective multi-team management process and minimize service disruption
  • Constantly review team performance and advice on follow-up or next steps.
  • Ensuring that the operation processes are fully automated by creating or modifying existing processes
  • Continuously evaluate and identify opportunities to drive improvements in
    operations that positively impact on service delivery.
  • Continuously evaluating operational processes to enhance the efficiency and quality of deliverables

  • Degree in Business Management, ICT area, or finance related
    course from an accredited institution
  • Extensive experience gained in a managerial operations role(s) in a major
    sports betting companies is highly preferred;
  • Experienced in developing and implementing operations strategies, processes
    and structures;
  • Ability to apply a holistic/end-to-end approach to operations;
  • Proven track record of delivering against targets;
  • Must possess a consultative approach with strong interpersonal and communication skills;
  • Proven online users-development KPI accomplishment and an ability to carry
    out a whole process strategy;
  • Excellent understanding of IT, technical support and its business implications;
  • Knowledge of Microsoft Office
  • Knowledge of the sports betting or financial trading industry;
  • Operated in a SaaS environment;
  • A passion for sport and betting.
  • Ability to work well under deadline pressure
  • Attention to detail

    How to Apply
  • Applicants can send their CV and state the position applied for in their subject of the
    email to us beforeĀ 20th September 2019.
  • Kindly do not apply if you do not meet
    minimum requirements.
  • Recours Four Kenya Consultants Limited
  • Applyonline:
  • We are located on 4 th floor, Kipro Centre in Westlands, Nairobi
  • For more information and job application details, see; Gaming and Betting Operations Manager Jobs in Kenya

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