G4S Kenya Jobs - Contract Manager Jobs in Nairobi

G4S Kenya Jobs - Contract Manager Jobs in Nairobi

About the Company:

G4S is the leading global integrated security company specializing in the provision of security products, services and solutions.

The group is active in more than 110 countries, and is the largest employer quoted on the London Stock Exchange with over 623,000 employees and has a secondary stock exchange listing in Copenhagen.

We specialize in outsourced business processes and facilities in sectors where security and safety risks are considered a strategic threat.

G4S in Africa:

G4S is the largest private sector employer and largest security company in Africa, with operations in more than 30 African countries and more than 122 000 employees on the continent.

In Kenya, G4S employs more than 14,000 people and we have a presence in all major urban centres within the country

Job Reference:

  • G4S/TP/3707503/135619

    Number of Positions:

  • 5

    Job Category:

  • Guarding

    Contract Type:

  • Full Time


  • Competitive Market Rate


  • Nairobi

    G4S Region:

  • Africa


  • Kenya

    G4S Business Unit:

  • Kenya

    Package Description:

  • Basic Salary Medical Benefit Pension Scheme Group Life & Personal Accident Cover

    Job Introduction:

    Reporting to the National Operations Manager , the Contract Manager will be responsible for the effective management of the contract financial performance.

    Ensure effective and efficient management of resources and work processes that will ensure that all the contractual obligations to customer is achieved in a cost effective manner whilst the company prescribed procedures and standards are applied.

    Role Responsibility:

  • Effective Management of the contract financial performance
  • Drive revenue growth by Identifying new business opportunities in the sphere of operations through an integrated security solutions approach
  • Ensure Organic growth in the contract
  • Demonstrate a thorough understanding of the competitor environment
  • Gross Margin Management
  • Implement cost saving controls
  • Ensure Labour efficiency controls
  • Ensure Overhead controls according to set targets
  • Achieve price increases and contract profitability according to set targets
  • Achieve existing revenue growth
  • Assist debt management

    Efficient and effective operations management

  • Coordinate the provision of contractual and ad hoc security services
  • Ensure that resources are optimally deployed
  • Locate areas of improvement in the operations, eliminate waste and propose corrective actions that meet
    challenges and leverage growth opportunities
  • Reduce/ Eliminate incidents and customer claims by carrying out pre-deployment and continuous risk assessments
  • Ensure that operators within the contract are properly equipped to handle assignments

    Effective people Management

  • Maintain excellent employee motivation , performance management and engagement
  • Ensure that no staff incidents occur, such as strikes, work stoppages, industrial action
  • Resolve disputes or disagreements promptly
    Proper allocation of staffs to positions to fulfill contract requirements within the branch
  • Ensure appropriate level of employee training and development
  • Ensure adherence to G4S rules, regulations and procedures by the operators

    Ensure maintenance of customer service levels

  • Make regular liaison and scheduled meetings with the customer
  • Address customer requests and complaints promptly
  • Ensure that all assignments in the branch have post instructions and emergency procedures
  • Properly investigate incidents and recommend preventive measures
  • Ensure that assignments within the contract are properly supervised
  • Ensure that the staff deployed within the branch are properly trained and equipped to undertake assignments

    Ensure Health and safety at work

    The Ideal Candidate:

    Knowledge and Qualifications

  • A degree in Business Management or other relevant qualification
  • Kenya market
  • Kenya legislation


  • Five years in operations dealing with people

    Technical Skills

  • Financial acumen
  • Conflict Management
  • Negotiation
  • Microsoft Word – Intermediate level
  • Microsoft Excel – Intermediate level (Advance level are advantageous)
  • Microsoft PowerPoint – Basic level
  • Google suite of products

    Behavioural Skills – Management

  • Awareness of the marketing environment
  • Delivering strategy
  • Driving change
  • Leading people
  • Delivering performance
  • Working with complexity
  • Managing professionally
  • Customer thinking
  • Collaborating and Co-operating

    How to apply

  • Interested candidates should apply online by 7th December, 2018

  • For more information and job application details, see; G4S Kenya Jobs - Contract Manager Jobs in Nairobi

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