G4S Branch Support Officer (Branch Security Officer) Jobs in South Africa

G4S Branch Support Officer (Branch Security Officer) Jobs in South Africa

Main Purpose of Position:

To assist the Branch Manager by maintaining effective branch security and ensuring that standard security operating procedures are adhered to by all relevant staff

Key responsibilities:

Responsible and accountable for effective Branch Security

  • Conduct a comprehensive risk assessment of the customers area

  • Conduct regular branch evaluations minimum requirement once a month

  • Conduct regular checks of all security equipment (record in relevant register – daily, weekly and monthly)

  • Daily testing of all alarm systems. Conduct full checks once a week on alarm system to ensure that they are in good working condition in conjunction with National Control Centre and alarm monitoring company.

  • Complete necessary fault report once received full report from National Control Centre

  • Control key holder responsibilities at all times with Tactical Support Officer

  • Control effective and efficient Access Control procedures and Property Protection

  • Manage the safety procedures of the payouts.

  • Conduct site surveys on the premises of new customers, large payroll customers and customers with large cash movements to ascertain the safety of delivery and pick up points and make an assessment of the premises.

  • Obtain information of necessary documentation from customers in the result of an incident or cash loss.

  • Report after an investigation into all cash losses and where and where cash losses are less than R1000 , submit all relevant details (CCTV Footage and relevant paper work) to the Group Security Department within 24hrs.

  • Assist in any investigation within a branch that may deem to be necessary from time to time ie departmental or criminal in nature

  • Control the scene and take immediate action for robberies. Do not communicate any information to media.

    Investigate all E-Viper overrides done by TSOs
    Reports and Registers

  • Conduct branch evaluation security reports on a monthly basis for Branch Management information

  • Compile in conjunction with Branch Manager a priority list for all approved security recommendations

  • Manage firearms register to ensure that the firearm register is up to date for recording all movements on firearms

  • Control stock on a register for ammunition register

  • Control equipment Register

  • Control ID card register

  • Control Visitors card register

  • Manage the recording of cash recovered from theft or robbery

  • Manage the reports from vehicle technology in respect of vehicle security checks

  • Manage the planning and forecasting of 3 month road checks

  • Manage all stained note administration

  • Manage all client and branch spare keys

    Implement and evaluate security operating procedure

  • Monitor alarm reaction instructions and ensure that they are current. Communicate to Tactical Support Officers to ensure that they are in place and understood

  • Ensure that contact number and address for standby officer is placed in the control room

  • Implement and initiate alarm reaction procedures

  • Manage the Procedure of
    incident reporting in the Motor Vehicle accidents procedure

    Control and maintenance of equipment

  • Ensure the fire-fighting equipment is in place at the branch and that this equipment is maintained and serviced to acceptable standards ( at least once a year)

  • Control daily checks of Bulk vehicles used for banking and ensure that the daily limits of the vehicle are not exceeded.

  • Ensure that all security equipment is serviceable at all times.

    Management and Supervision of staff

  • Ensure that all staff are trained on standard operating procedure and policies relevant to their role (specific to security equipment and procedures)

  • Supervise TSO’s and ensure that all job functions are correctly carried out, report back on findings

  • Supervise the overall security of road operations and adherence to all standing orders in respect of operational systems, box drills and defensive procedures (Vehicle loading, Vehicle movement, Operational drills, Banking hall and 3rd men operations, Radio procedures, Emergency procedures)

  • Plan effective utilization of armed escorts in conjunction with Branch Manager(When required)

  • Assume necessary responsibilities as branch manager in the absence of branch management in line with previous capabilities.

    Health and Safety

  • Participate in the design/ development/ review/ implementation and monitoring of the departmental safety plans for each year.

  • Participate in safety forums created by company for example safety meetings and safety talks

  • Report all safety incidents to the relevant people

  • Discuss all safety incidents

  • Follow-up on any activities assigned through safety meeting/committee/representative/management

  • Attend safety education and refresher programmes

  • Comply with safety policies and procedures at workplace

  • Distribute safety information as and when required

  • Wear protective clothing all the time

    Minimum Requirements:

  • Grade 12

  • Drivers License

  • PDP License

  • PSIRA Grade B and CIT

  • Firearm Competency for Business Purposes


  • Knowledge of G4S standard operating procedures

  • South African security legislation

  • G4S Operational Security Policy and procedures

  • G4S HR Policy and procedures


  • Computer literate - ability to work on Excel, MS Outlook, Word

  • Communication (written and verbal)

  • Strong risk management and investigations skills

  • Report writing skills


  • Awareness of the market

  • Delivering strategy

  • Driving change

  • Leading People

  • Delivering Performance

  • Working with Complexity

  • Managing Professionally

  • Customer thinking

  • Collaborating and Co-operating

    How to Apply

    For more information and job application details, see; G4S Branch Support Officer (Branch Security Officer) Jobs in South Africa

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