G126 Continental Travels Customer Care Personnel Jobs in Nigeria

G126 Continental Travels Customer Care Personnel Jobs in Nigeria



Responsibilities
  • Generate sales leads.
  • Identify and assess customers’ needs to achieve satisfaction.
  • Provide accurate, valid, and complete information by using the right methods/tools.
  • Meet personal/customer service team sales targets and call handling quotas.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure the resolution.
  • Keep records of customer interactions, process customer accounts, and file documents.
  • Follow communication procedures, guidelines, and policies.

    Requirements
  • Bachelor's Degree in any relevant course.
  • 2 - 3 years of experience of proven customer support experience or experience as a Client Service Representative.
  • Excellent communication and presentation skills.
  • Ability to multi-task, prioritize, and manage time effectively.
  • Familiarity with CRM systems and practices.
  • Ability to commute/relocate to Yaba axis

    How to Apply

    Interested and qualified candidates should send their CV to: recruitment@g126.com.ng and g126continentaltravel@gmail.com using the Job Title as the subject of the mail.

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