Food Concepts Plc Graduate Management Trainee IT Field Support Officer Jobs in Nigeria

Food Concepts Plc Graduate Management Trainee IT Field Support Officer Jobs in Nigeria


Job Objective

  • Support the business in relation to infrastructure repairs, IT updates, maintenance and servicing.

    Key Responsibilities

    IT Operations:

  • Ensure timelines of all IT and related activities assigned are met

  • Challenge others when the values are not demonstrate

  • Ensure hardware maintenance and repairs as related to POS systems, Computer systems and other IT devices

  • Ensure proper system update as assigned from time to time

  • Ensure periodic stock take of IT items and related stock both at RSC and Stores

  • Co-ordinate requisition and payment requests for all IT items across the business

  • Conduct on-the-training for Restaurant Managers and employees on new IT infrastructure implement or new IT trends in the industry

  • Share information, knowledge and experience freely with others

  • Generate innovative solutions, which continuously improve the performance of existing resources, processes or services

  • Own and ensure effective management (from a technical perspective) of all of the company’s IT platforms, hardware and software resources

  • Any other task in relation to your experience as may be assigned from time to time

    Key Performance Indicators

  • IT System uptime/downtime

  • Mean Time Between Faults

  • Mean Time to Resolve

  • Number of system breaches due to virus attacks and or breaches

  • Network Uptime/downtime.

    Educational Qualifications / Experience

  • Minimum of a University Degree or HND in Computer Science, Information Technology or related discipline

  • Minimum of 1-2 years relevant experience.

    Skills, Competencies and Requirements:

    Functional Competencies/Requirements:

  • Familiarity with IT infrastructure both hardware and software

  • Knowledge
    of various ERP – Oracle, Micros etc, office productivity software programs such as word processing, databases, spreadsheet programs, and communications software.

  • Network Operations and Management

    General Management Competencies / Requirements:

  • Problem Solving & Analysis

  • Good Organizational Skills

  • Keen attention to details

  • Good command of English and above-average Report Writing skills

  • Candidates must be decent, efficient and self-confident.

    Desired Personal Attributes:

  • Integrity

  • Proactive self-starter

  • Results Orientation

  • Assertiveness & tenacity

  • Ability to cope with and work under pressure.

    How to Apply

  • Interested and qualified candidates should send their Applications / CV to:

  • careers@foodconceptsplc.com using the Job Title as the subject of the mail.




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