Food & Beverage Manager Jobs in Nairobi, Kenya

Food & Beverage Manager Jobs in Nairobi, Kenya

Our client is a 4-Star Hotel located at the heart of Nairobi. They seek to hire a mature and experienced person in the role of Food & Beverage Manager.

Salary: KES 150,000

Reporting to: General Manager

Location: Nairobi

Job Purpose:

  • Plan, organise, control and guide the activities in the F&B department so as to ensure the delivery of quality service to the hotel customers and increased profitability for the organisation. Provide leadership and direction to the department

    Key Responsibilities

  • Initiating and implementing the department’s operating standards and procedures for the smooth running of the department
  • Ensuring the maintenance and the delivery of quality standards that comply with the health and safety measures for the department
  • Managing the staff complement so as to guarantee its smooth running and efficiency.
  • Managing the staff performance and career growth
  • Resolving customer complains/ assessing customer feedback and corrects
  • Giving guidance on new and innovative menu and services to meet customer expectations. Training on new menu
  • In liaison with Food Production, manage the dining reservations in respect to menu, pricing and special packages and keep within budget
  • Marketing the Hotel products so as to achieve the financial goals of the hotel
  • Acting as the duty manager
  • Addressing customer feedback
  • Any other duties delegated by the General Manager

    Job Requirements

  • Communication – The ability to communicate clearly and persuasively, orally or in writing
  • Team orientation – ability to work cooperatively with other members of
    the team (HODs) with a full understanding of the role to be played as a team member
  • People management – Ability to manage and develop people and gain their trust and cooperation to achieve results. Managing resources, people, programmes and projects
  • Leadership – Capacity to inspire individuals to give of their best to achieve the desired results
    Customer Focus – Looking after the interests of the hotel guests and ensuring that their wants, needs and expectations are met/exceeded.
  • Business awareness – Capacity to understand the business needs and priorities of the organisation and the capacity to identify and explore business opportunities.

    Knowledge, Qualification and Experience

  • University Degree in Hotel and Hospitality Management
  • 7 years’ experience in the hotel industry in comparable roles
  • Knowledge of ISO & FSMS standards is an added advantage

    How to Apply:

  • Qualified candidates are advised to send their applications to quoting “FOOD & BEVERAGE MANAGER” on the email subject line.
  • Applications should reach us not later than 31st January 2019.
  • Position shall close automatically once suitable

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