Flexi Personnel Senior Systems Administrator Jobs in Kenya

Flexi Personnel Senior Systems Administrator Jobs in Kenya

Job Purpose & Summary

Our client is looking who is in the high-tech space offering global technical services is looking for a Senior Systems Administrator to join their vibrant team in Nairobi.

Key Responsibilities and Duties

  • Responsible for periodic reviews of operational service providers. Escalate issues on deviation of service level agreements with the third-party providers.

  • Report on repeated service breaches to the IT Management team, against defined SLAs and other contractual agreements.

  • Produce incident reports, facilitate post incident reviews.

  • Monitor and report on compliance of IT Operations with regards to quality management, risk management, security policies and procedures.

  • Prepare analysis, interpretation, and recommendation of the teams KPI reports with guidance & feedback from ITOPS team’s management.

  • Make recommendations to the Service Delivery Manager of translating repeated non-standard requests into a potential new service offering.

  • Assist with the technical delivery of infrastructure components.

  • Maintain close working relationships with IT Operations, to ensure any service-related issues are identified and reported on.


    Education/ Knowledge and Experience

  • Senior Level (more than 4 years in a senior role and a relevant academic background)

  • Proficiency in Jira, Confluence, Lucid Chart, Google Slide applications is a plus.

  • Excellent oral and written communication

  • Experience in processes such as incident, problem and project management.

  • Demonstrable experience of explaining technical issues to varied audiences technical and non-technical.

  • Ideally has
    experience of working in the frontline, both technical and support role, or technical service desk/operations environment.

  • Ability to plan and execute basic analysis and/or investigation, with supporting guidance.

    Competency and Technical Skills

  • Demonstrates a professional and specialist culture, with a focus on accuracy of output.

  • Demonstrates competence across all basic analytical and/or investigative areas and is developing specialist skills.

  • Offers advice underpinned by professional knowledge.

  • Identifies and interprets a range of information to make judgements.

  • Strong attention to detail and the ability to stay organized.

  • Above average analytical and interpretive skills.

  • Strong organizational skills: ability to handle multiple priorities simultaneously; ability to meet established deadlines.

  • Clear and conceptual thinking ability.

  • Excellent judgment and discretion; ability to maintain strict confidentiality.

  • Ability to meet or exceed performance competencies.

  • Ability to work in a team environment.

  • Honesty and integrity.

    How to Apply

    For more information and job application details, see; Flexi Personnel Senior Systems Administrator Jobs in Kenya

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