FirstRand Financial Crime Intelligence Unit Jobs in South Africa

FirstRand Financial Crime Intelligence Unit Jobs in South Africa

About us

Helpful Effective Ethical Innovative Accountable and you have one simple goal: to improve the lives of customers through simple, effective solutions that meet their needs, contact us today and join a winning team.

All appointments will be made in line with the Bank’s Employment Equity plan The Bank actively supports the recruitment and advancement of individuals with disabilities.

We recommend that candidates be encouraged to declare their disability and consult the Bank should they require reasonable accommodation.

Purpose

To analyse customer and / or payment information to identify potential suspicious transactions and/or individuals in order to mitigate / reduce the incidence of financial crimes against the bank.

Experience and Qualifications

  • Grade 12
  • Additional technical competency: Knowledge of anti-money laundering
  • 2 - 3 years experience in a similar environment

    Additional Requirements
  • There are no additional requirements associated with this vacancy.

    Responsibilities
  • Escalate unresolved delivery quality issues and problems to team leader / management.
  • Plan and organise own work in an effective and efficient manner to reach agreed performance objectives.
  • Proactively identify problems, apply known solutions in line with procedures or guidelines and escalate unresolved problems.
  • Deliver on contracted performance objectives according to set procedures and agreed service level agreements.
  • Report on transactional
    activity progression within set guidelines to provide timely information for decision making in area of accountability.
  • Work queues of open alerts.
  • Analyse and investigate suspicious persons / activities and provide recommendations through reporting in line with quality standards.
  • Comply with and adhere to identified governance and compliance standards and escalate problems for investigation and resolution.
  • Comply with governance in terms of legislative and audit requirements.
  • Ensure own understanding and adherence to customer service delivery in order to meet or exceed customer expectations.
  • Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
  • Build and sustain collaborative working relationships with relevant peers and stakeholders in order to achieve productivity synergies.
  • Adhere to standards and procedures to reduce costs and report associated risks.
  • Continuously assess own performance, seek timely and clear feedback and request training where appropriate and needed.
  • Embrace change initiatives and positively contribute to the success thereof within own area of accountability.
  • Participate and contribute to a learning and growth culture where information regarding successes, issues, trends and ideas are actively shared.

    How to Apply
  • Interested and qualified candidates should apply online by 23rd September 2019
  • For more information and job application details, see; FirstRand Financial Crime Intelligence Unit Jobs in South Africa

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