First Bank of Nigeria Team Lead, CoE CRM/Business Applications Support Jobs

First Bank of Nigeria Team Lead, CoE CRM/Business Applications Support Jobs


Job Description

  • Lead proactive monitoring, operation and maintenance of applications in order to support operations and ensure compliance to relevant standards

  • Provide technical direction in requirement definition, planning, coordination and implementation of applications

  • Ensure prompt and effective delivery of applications to users

  • Work with Enterprise Architects to manage the track of information on all applications

  • Manage configurations, problems, incidents, IT service continuity and supply

  • Contribute to effort to evaluate, recommend, integrate and coordinate enhancements to applications

  • Review system configurations and ensure that the needed configuration elements are made available on site for installation

  • Lead effort to provide support to all applications in production environment
    Supervise the planning and monitoring of event, fault and performance management

  • Perform routine application analysis, and evaluation on resource requirements necessary to maintain and/or expand service levels

  • Ensure all application issues are resolved and documented

  • Fulfil service requests and perform routine maintenance and support activities

  • Provide leadership and technical guidance to reports

  • Serve as a member of the IT Services and Supplier Relationship Committee

    Education

  • Minimum of a first degree or its equivalent in a IT related discipline

  • Masters or a recognized professional certification will be an added advantage

    Experience

  • 7+ years of experience in systems support/ administration

  • 4+ years of management experience

    How to Apply


  • For more information and job application details, see; First Bank of Nigeria Team Lead, CoE CRM/Business Applications Support Jobs






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