First Bank of Nigeria Limited Team Lead, Channels Support Officer Jobs in Nigeria

First Bank of Nigeria Limited Team Lead, Channels Support Officer Jobs in Nigeria


Job Objective(s)

  • Review onboarding documents and implement on the required platform

  • Resolve all firstmobile / firstmonie / ussd / online banking issues

  • Support web acquiring business

  • Support transaction banking group

  • Token management and dispatch

  • Escalate issues requiring higher level of support.

    Duties & Responsibilities

  • Provide prompt and effective issue resolution

  • Provide reliable support to web business and transaction banking group

  • Provide activity reports to stakeholders

  • Escalate and follow up channels’ issues to/with the appropriate officers

  • Educate contacts on all observed knowledge gaps in case of subsequent recurring issues.

    Job Requirements

    Education:

  • Minimum Education: BSc in any Discipline

    Experience:

  • Not applicable - Willingness to learn is key recruitment criteria. Aptitude for web applications is an advantage.

    How to Apply

  • For more information and job application details, see; First Bank of Nigeria Limited Team Lead, Channels Support Officer Jobs in Nigeria


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