First Bank of Nigeria Limited Desk Head - Channels Infrastructure Jobs

Job Description

Perform configurations, problems, incidents, IT service continuity and supply

Assist effort to evaluate, recommend, integrate and coordinate enhancements to the channels applications and infrastructure services

Assist with channels infrastructure implementation by analyzing the current system environment and infrastructure and developing implementation and verification procedures to ensure successful installation of systems (hardware/software)

Assist effort to develop and configure channels infrastructure from conceptualization through stabilization

Avail and equip the team with knowledge on best practices and procedures in Channels System domain

Drive Incident and Problem management

Test, debug, document and analyze performance of channels applications and infrastructure components

Assist with routine evaluations of resource requirements necessary to maintain and/or expand service levels

Job Requirements

Minimum of a first degree or its equivalent in a IT related discipline

Masters or a recognized professional certification will be an added advantage

Experience

5+ years of experience in channels system support/ administration

1+ years of management experience

Knowledge

Proficient knowledge of infrastructure design, implementation and operations

Proficient knowledge of infrastructure and service delivery

In-depth understanding of service management tools for event management, provisioning and monitoring

Sound knowledge of enterprise applications systems such as Finacle 10, Oracle ERP, etc.

Sound strategic planning and management skills

Skill/Competencies

Core SFIA 5 Skill

Requirements

Network Planning (NTPL 5)

Availability Management (AVMT 4)

Service Level Management (SLMO 4)

Application Support (ASUP 4)

IT Operations (ITOP 3)

Problem Management (PBMG 3)

Service Desk and Incident Management (USUP 3)

Other SFIA 5 Skill Requirements

Requirements Definition and Management (REQM 3)

Learning Delivery (ETDL 3)

How to Apply

For more information and job application details, see; First Bank of Nigeria Limited Desk Head - Channels Infrastructure Jobs

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