First Bank of Nigeria Limited Desk Head - Channels Infrastructure Jobs

First Bank of Nigeria Limited Desk Head - Channels Infrastructure Jobs

Job Description

  • Perform configurations, problems, incidents, IT service continuity and supply

  • Assist effort to evaluate, recommend, integrate and coordinate enhancements to the channels applications and infrastructure services

  • Assist with channels infrastructure implementation by analyzing the current system environment and infrastructure and developing implementation and verification procedures to ensure successful installation of systems (hardware/software)

  • Assist effort to develop and configure channels infrastructure from conceptualization through stabilization

  • Avail and equip the team with knowledge on best practices and procedures in Channels System domain

    Drive Incident and Problem management

  • Test, debug, document and analyze performance of channels applications and infrastructure components

  • Assist with routine evaluations of resource requirements necessary to maintain and/or expand service levels

    Job Requirements

  • Minimum of a first degree or its equivalent in a IT related discipline

  • Masters or a recognized professional certification will be an added advantage


  • 5+ years of experience in channels system support/ administration

  • 1+ years of management experience


  • Proficient knowledge of infrastructure design, implementation and operations

  • Proficient knowledge of infrastructure and service delivery

  • In-depth understanding of service management tools for event management, provisioning and monitoring

  • Sound knowledge of enterprise applications systems such as Finacle 10, Oracle ERP, etc.

  • Sound strategic planning and management skills


    Core SFIA 5 Skill

  • Network Planning (NTPL 5)

  • Availability Management (AVMT 4)

  • Service Level Management (SLMO 4)

  • Application Support (ASUP 4)

  • IT Operations (ITOP 3)

  • Problem Management (PBMG 3)

  • Service Desk and Incident Management (USUP 3)

    Other SFIA 5 Skill Requirements

  • Requirements Definition and Management (REQM 3)

  • Learning Delivery (ETDL 3)

    How to Apply

  • For more information and job application details, see; First Bank of Nigeria Limited Desk Head - Channels Infrastructure Jobs

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