First Bank of Nigeria Analyst IT Channel Support - POS & Agent Banking Support Jobs

First Bank of Nigeria Analyst IT Channel Support - POS & Agent Banking Support Jobs


Job Description

  • Conduct proactive monitoring, operation and maintenance of channels applications and infrastructure (AgentBanking, Wallet, DSE, POS, CoralPay etc.) in order to maintain and support operations and ensure compliance to relevant standards

  • Provide technical direction in requirement definition, planning, coordination and implementation of channels applications and infrastructure. (AgentBanking, Wallet, DSE, POS, CoralPay etc.)

  • Perform configurations, problems, incidents, IT service continuity and supply

  • Assist effort to develop and configure channels infrastructure from conceptualization through stabilization

  • Test, debug, document and analyze performance of channels applications and infrastructure components

  • Provide support to all environments (production, test, QA, development, etc.), channels infrastructure implementation and patch management

  • Conduct event, fault and performance management

  • Fulfil service requests and perform routine maintenance and support activities within SLA

  • Detailed stakeholder engagement in issue resolution and adherence to escalation matrix

  • Provide innovative solutions to problems, developments and integrations in the Channels eco-system

  • Background to Mid-Level knowledge in modern IT technologies and domains to support and advance the Channels Systems

  • Prepare and design reports on Systems availability and performance

    Education

  • Minimum of a first
    degree or its equivalent in a IT related discipline

    Experience

  • Minimum of 2 years Post -NYSC experience

    How to Apply



  • For more information and job application details, see; First Bank of Nigeria Analyst IT Channel Support - POS & Agent Banking Support Jobs



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