Finance Trust Bank Infrastructure & Server Administrator Jobs in Uganda

Finance Trust Bank Infrastructure & Server Administrator Jobs in Uganda


  • Finance Trust Bank was licensed as a Tier 1 Commercial Bank on 11th November, 2013, taking over the financial services business of Uganda Finance Trust Limited (MDI). Today Finance Trust Bank is a fully fledged commercial bank serving a clientele of over 400,000 depositors and over 23,000 borrowers, through a network of 35 branches country wide. The bank offers a variety of Products and services including; Savings, Current accounts, Loans, Money transfer services and Bills payments to its target market which comprises of micro, small and medium entrepreneurs, salary earners and youth.

  • The Bank is seeking to recruit a dynamic, self-motivated, result oriented professional to fill the following positions;

    Infrastructure & Server Administrator

  • The position reports administratively to the Manager Networks & Infrastructure.

    Role of the job

  • This role is responsible for the proper monitoring and maintenance of FTB computer systems, hardware and communications infrastructure.

    Key Result Areas

  • Proper maintenance of user workstations (file, print, e-mail) infrastructure, their upgrades, capacity planning and update the IT assets inventory regularly.

  • Ensure proper functionality of ICT infrastructure and systems.

  • Provide technical specifications for user workstations and configure all new workstations.

  • Effectively track movement of hardware using equipment movement forms.

  • Evaluate user hardware needs and provide support to users on peripherals, printer configuration, management, and disk space optimization.

  • Proper maintenance of the Bank’s UPS’s by regular checkups and ensuring that only recommended computer hardware is connected to UPS systems.

  • Monitors incident details, including the configuration items affected to protect systems from unwarranted configuration changes.

  • Administration of Domain Controllers and DNS Servers.

  • Implementing the auditing policy in respect of datacenter requirements.

  • Install and maintain various Storage, Backup, Recovery and Data Protection infrastructure.

  • Install and configure new hardware, software releases, system upgrades; evaluate and install patches.

  • Ensures access to online services; links between servers and desktops, phones and printers.

  • Establish best practices and policies for installing, configuring, maintaining, and troubleshooting end user workstation hardware and peripheral devices.

  • Manage FTB Switches, Cabling and all network identities and addresses according
    to correct standards and procedures.

  • Monitor and report on the performance of hardware equipment and operating systems, explain any performance deviations and provide recommendations for the redress of any difficulties.

  • Administration of the Collaboration and Unified Communications Systems.

  • Setting call limits and managing user account codes and disk quotas.

  • Provide Support to End-users

  • Adhere to ICT Policies.

    Minimum qualification requirements and technical competencies:

  • Bachelor of Science degree in computer science and a CISCO certification in networking.

  • Minimum 3 years working experience in a WAN /LAN environment, which must include configuring switches, routers and firewalls.

  • Broad understanding of computer systems, Network operating systems and computer applications

  • Ability to troubleshoot and resolve network problems, install and operate network monitoring tool and maintain network documentation.

  • Ability to work independently at any Branch in an IT support capacity

  • Good analytical, diagnostic and communication skills.

  • Good People management skills and ability to manage third party contractors

    For details, please visit our website at www.financetrust.co.ug.

  • Position carry’s an attractive salary and benefits package.

    How to Apply:

  • Suitably qualified candidates should address their application to Head, Human Resource, Finance Trust Bank, Plot 115 & 121, and Katwe. P.O. Box 6972, Kampala, Uganda, and email it, as well as photocopies of academic testimonials, and a CV to

  • jobs@financetrust.co.ug. The CV should include telephone contacts and email addresses of three referees, one of who should be the most recent employer.

  • Closing date for submission of applications is 27th January, 2020. Only shortlisted candidates will be contacted on Tel. Numbers 0312 222600 or 0414 341275 ONLY.

    Please note: As per Bank procedures, No job offers are made online.


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