Fidelity Services Group Junior Business Analyst Jobs in South Africa
Fidelity Services Group Junior Business Analyst Jobs in South Africa
Job DescriptionOverall Purpose of the Job: The overall purpose of this position is to liaise with business and the IT Team, forge and sustain good relations, gain an in-depth business and applications understanding as well as maintain and grow existing business by enhancing processes to provide efficiency.
The incumbent’s role would be to analyse, propose and present integrated solutions to both existing and new applications; which represents the full spectrum the Group’s offering.
Minimum Qualifications and Experience:
Post Matric Qualification Grade 12 (minimum)
Business Analyst Certification
Process mapping Certification
2 years of proven track record of working as Business Analyst on Finance and IT projects
Proving strong quantitative abilities
Demonstrating proficiency in Microsoft Office programs, such as Excel and PowerPoint
Showing knowledge of standard accounting procedures
Excellent analytical, multi-tasking, organizational and project management skills.
Solid communication (oral and written) and interpersonal skills required to interact with colleagues and clients both at a high-level (“big picture”) and at a detailed-level (“technical”).
Keen interest in understanding new technologies and solving problems.
Ability to play an integral part in project delivery given tight constraints and uncompromising quality
Effective presentation, documentation and report writing skills.
Professional and well presented at all times
Ability to work under pressure and for extended hours, if required
Must be prepared to travel
Valid driver’s license
Reliable car
Main Duties:
Elicit requirements using workshops, document analysis and evaluation of existing and new systems
Business/system process mapping techniques
Create User Interface diagrams
Perform post deployment testing to ensure that the system performs perfectly in production
Developing a clear understanding of all existing data requirements
Running specific analysis projects
Improving the quality of the products and services delivered by IT
Assisting with integration and facilitating user acceptance testing
Review testing results to ensure correct functionality is implemented
Supporting the development of training and implementation material
Providing support during and post implementation
Developing project plans and providing project management assistance
Examine business operations and activities to assist in determining new and improved IT solutions
Understand major and minor system change requirements and the drivers thereof
Discuss the existing business models and the flow of data in the business
Identify options for potential solutions
Assess the feasibility of these options from both a technical and business perspective
Produce designs of new/changed IT systems/processes for others to
develop and build
Specify the data, files and logical operations the system will perform as well as the way data will be viewed by the user
Expand and modify system to serve new purposes or improve work flow.
Liaise extensively with external (development partners) or internal (user/executive management) clients
Work closely with developers and a variety of end users to ensure technical compatibility and user satisfaction
Develop training material and SOP’s for users of systems
Develop SOP’s for support staff when application is moved into production
Project implementation
Identifying, evaluating and having a clear understanding of the high-level business needs of clients and stakeholders;
Translating business requirements to detailed technical requirements with fluency to enable IT technical teams;
Critically evaluating information gathered from multiple sources;
Reconciling conflicting requirements;
Abstracting up low-level technical information to a high-level general understanding;
Creation and update of requirements traceability matrix against solution architecture, design, test planning and hand-over to support;
Providing technical analysis and preparing presentation of recommendation to management;
Continuously monitoring and analysing potential impacts to requirements and technical scope;
Assist in developing and validating test plans;
Business process mapping of current state and desired state.
Contribute to development of an Opportunity Assessment (Business Case) for solution proposals including business need, cost/benefit analysis, feasibility and gap analysis.
Conduct risk assessments for solutions including impact on business process.
Develop Use Cases to be used by the QA team to develop unit tests and UAT scripts.
Conduct and/or facilitate information sessions and user training for new applications.
Contribute to Project Look Backs as part of the post project assessment process.
Behavioural Competencies:
Excellent verbal & written communication skills
Excellent customer service skills
Analytical thinking
Computer literate
Adaptability
Motivation
Negotiation
Persuasiveness
Presentation skills
Resilience
High level of Integrity
How to Apply
For more information and job application details, see; Fidelity Services Group Junior Business Analyst Jobs in South Africa
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