Fidelity Services Group Junior Business Analyst Jobs in South Africa

Fidelity Services Group Junior Business Analyst Jobs in South Africa

Job Description
  • Overall Purpose of the Job: The overall purpose of this position is to liaise with business and the IT Team, forge and sustain good relations, gain an in-depth business and applications understanding as well as maintain and grow existing business by enhancing processes to provide efficiency.
  • The incumbent’s role would be to analyse, propose and present integrated solutions to both existing and new applications; which represents the full spectrum the Group’s offering.

    Minimum Qualifications and Experience:
  • Post Matric Qualification Grade 12 (minimum)
  • Business Analyst Certification
  • Process mapping Certification
  • 2 years of proven track record of working as Business Analyst on Finance and IT projects
  • Proving strong quantitative abilities
  • Demonstrating proficiency in Microsoft Office programs, such as Excel and PowerPoint
  • Showing knowledge of standard accounting procedures
  • Excellent analytical, multi-tasking, organizational and project management skills.
  • Solid communication (oral and written) and interpersonal skills required to interact with colleagues and clients both at a high-level (“big picture”) and at a detailed-level (“technical”).
  • Keen interest in understanding new technologies and solving problems.
  • Ability to play an integral part in project delivery given tight constraints and uncompromising quality
  • Effective presentation, documentation and report writing skills.
  • Professional and well presented at all times
  • Ability to work under pressure and for extended hours, if required
  • Must be prepared to travel
  • Valid driver’s license
  • Reliable car

    Main Duties:
  • Elicit requirements using workshops, document analysis and evaluation of existing and new systems
  • Business/system process mapping techniques
  • Create User Interface diagrams
  • Perform post deployment testing to ensure that the system performs perfectly in production
  • Developing a clear understanding of all existing data requirements
  • Running specific analysis projects
  • Improving the quality of the products and services delivered by IT
  • Assisting with integration and facilitating user acceptance testing
  • Review testing results to ensure correct functionality is implemented
  • Supporting the development of training and implementation material
  • Providing support during and post implementation
  • Developing project plans and providing project management assistance
  • Examine business operations and activities to assist in determining new and improved IT solutions
  • Understand major and minor system change requirements and the drivers thereof
  • Discuss the existing business models and the flow of data in the business
  • Identify options for potential solutions
  • Assess the feasibility of these options from both a technical and business perspective
  • Produce designs of new/changed IT systems/processes for others to
    develop and build
  • Specify the data, files and logical operations the system will perform as well as the way data will be viewed by the user
  • Expand and modify system to serve new purposes or improve work flow.
  • Liaise extensively with external (development partners) or internal (user/executive management) clients
  • Work closely with developers and a variety of end users to ensure technical compatibility and user satisfaction
  • Develop training material and SOP’s for users of systems
  • Develop SOP’s for support staff when application is moved into production
  • Project implementation
  • Identifying, evaluating and having a clear understanding of the high-level business needs of clients and stakeholders;
  • Translating business requirements to detailed technical requirements with fluency to enable IT technical teams;
  • Critically evaluating information gathered from multiple sources;
  • Reconciling conflicting requirements;
  • Abstracting up low-level technical information to a high-level general understanding;
  • Creation and update of requirements traceability matrix against solution architecture, design, test
  • planning and hand-over to support;
  • Providing technical analysis and preparing presentation of recommendation to management;
  • Continuously monitoring and analysing potential impacts to requirements and technical scope;
  • Assist in developing and validating test plans;
  • Business process mapping of current state and desired state.
  • Contribute to development of an Opportunity Assessment (Business Case) for solution proposals including business need, cost/benefit analysis, feasibility and gap analysis.
  • Conduct risk assessments for solutions including impact on business process.
  • Develop Use Cases to be used by the QA team to develop unit tests and UAT scripts.
  • Conduct and/or facilitate information sessions and user training for new applications.
  • Contribute to Project Look Backs as part of the post project assessment process.

    Behavioural Competencies:
  • Excellent verbal & written communication skills
  • Excellent customer service skills
  • Analytical thinking
  • Computer literate
  • Adaptability
  • Motivation
  • Negotiation
  • Persuasiveness
  • Presentation skills
  • Resilience
  • High level of Integrity

    How to Apply

    For more information and job application details, see; Fidelity Services Group Junior Business Analyst Jobs in South Africa

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