Fidelity Services Group ATM Reconciliation Coordinator - Midrand Jobs in South Africa

Fidelity Services Group ATM Reconciliation Coordinator - Midrand Jobs in South Africa

Job description:

  • Communication of and follow up on instructions to allocated branches with regards to monthly cash orders, packing schedules and re-deposits.

  • Branch liaison and real-time issue resolution with regards to cash orders, transfers, packing, schedules and ATM loads, etc.

  • Daily monitoring, pulling from the system (ATM 200) and review of branch capturing.

  • Intermediary between client and branch with regards to instructions, issues and normal day to day business.

  • Communication of cash flow reports to branches for ATM loads.

  • Mapping and reporting to National Reconciliations Manager of new ATMs as they are rolled out on monthly basis. This is to enable the client to do proper cash order planning.

  • Obtaining an understanding of all reported issues from branches, keeping a log and escalating timeously and accurately to National Reconciliations Manager.

  • Provision of training from time to time, to branch supervisor/ Recon Clerks on the Net 1 ATM process.

  • Other related activities as instructed by NR Manager

    Required Skills:

  • A proven understanding of the reconciliation process

  • Good MS Excel, Word and Outlook skills

  • Able to coordinate and manage branch supervisors

  • Good administrative skills and discipline

  • Be able to manage effectively to work towards daily deadlines

  • Good interpersonal skills to deal with positions
    ranging from branch tellers to client management.

    Daily/ monthly reporting:

  • Daily ops report on float returns per branch – confirming receipt, float balance, cash order check, cash count, cash certificates and redeposits. Submitting daily all branch recons plus float certificates to Net 1.

  • With each monthly cash order cycle, monitoring and daily reporting on cash order confirmations received from branches, highlighting issues and short received.

  • With each redeposit cycle, monitoring deposit slips and proof of delivery to SBV (from Branch), updating list of redeposits for feedback to the client for confirming to bank statements.

  • Keeping a log of issues reported, including cash order issues, ATM technical issues etc.

    How to Apply

    For more information and job application details, see; Fidelity Services Group ATM Reconciliation Coordinator - Midrand Jobs in South Africa

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