FHI 360 NGO Temporary Online Coordinator/Counsellor Jobs in Kenya

FHI 360 NGO Temporary Online Coordinator/Counsellor Jobs in Kenya


FHI 360 is an international development NGO and has been awarded the Linkages across the Continuum of HIV Services for Key Populations Affected by HIV (LINKAGES) project by the United States Agency for International Development (USAID).

The project goal is to accelerate the ability of governments and organizations working with key populations at risk of HIV to plan and implement services that reduce HIV transmission among key populations and their sexual partners and extend the lives of those already living with HIV.

Key populations experience a disproportionately high HIV risk compared to the general population and include sex workers, men who have sex with men, transgender people, and people who inject drugs.

Online and virtual platforms hold promise for HIV programs to reach out to unreached and more diverse populations, as well as offer new ways for these populations to engage with HIV services, including self-guided HIV risk screening and referrals.

Virtual communications allow for HIV programs to circumvent traditional barriers to health access including time and distance and increasingly levels of precision micro targeting high risk KP through virtual platforms.

LINKAGES Kenya is looking to hire a coordinator /counselor who can lead this part of the project for reaching the unreached and help in bridging the gaps in the current program.

Overall function:

The project coordinator cum counsellor will provide oversight in implementation of all aspects of the online initiative including overseeing outreach workers and campaign materials.

The coordinator will also provide counselling services as necessary.

Roles and responsibilities:

  • Manage online outreach including supervision of related staff
  • Maintain the quality of messaging and scripts used by online staff
  • Ensure that outreach staff complete the tracking sheets on a daily basis
  • Develop reports of meetings and ensure regularly updates on conversion from online to offline and case detection rates
  • Conduct pre- and post-test counselling sessions online or on call with users
    and clients
  • Follow up calls to the clients for missed appointments or post testing services
  • Support the outreach team with information and skills building on basic HIV counselling for the clients
  • Provide support for partner referral and notification for index clients
  • Ensure periodic reporting for stakeholders such as government or donor
  • Document project experiences and lessons learnt


  • Diploma in social work or psychology
  • At least 5 years of experience in HIV related counselling
  • Certificate in HTS recognized by NASCOP
  • Ability to speak, write in English and Kiswahili
    Knowledge of more than two languages is preferred
  • Good Communication skills especially with the community
  • Display a clear commitment to community work
    Knowledge of working on social networking sites and various dating apps is mandatory
  • This job description summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties.
  • This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.
  • FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support healthy work/life balance.
  • Join our global workforce to make a positive difference for others — and yourself.

    How to apply

  • Interested candidates should apply online by 27th October, 2018

  • For more information and job application details, see; FHI 360 NGO Temporary Online Coordinator/Counsellor Jobs in Kenya

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